LONDON, 26 Oct. 2026 \u2014 Genesys\u00ae, a global leader in agentic orchestration for customer experience (CX), today announced that it has been Certified\u2122 as a Great Place to Work\u00ae across 23 countries. The recognition is rooted in the experiences of Genesys employees, with 92% of those surveyed saying the company is a great place to work. The results reflect the company\u2019s continued commitment to fostering a workplace where people feel supported, empowered to grow and connected to the impact of their work.<\/p>\n","protected":false},"author":1111,"featured_media":650008,"template":"","class_list":["post-650992","announcements","type-announcements","status-publish","has-post-thumbnail","hentry"],"acf":{"news_date":"","utm_pass":false,"asset_expiration":"","pr_subheading":"
Employee feedback reflects a strong global culture where people feel supported, empowered to grow and encouraged to innovate<\/p>\n","disable_chat":false,"no_index":false,"no_follow":false,"disable_next_steps":false,"display_desc":false,"title_align":"left","pr_template":"basic","pr_breadcrumbs":"default","pr_header_image":"default","pr_content":[{"acf_fc_layout":"simple_text_content","title":"","text_content":"
LONDON, 26 Oct. 2026 \u2014<\/strong>\u00a0Genesys<\/a>\u00ae, a global leader in agentic orchestration for customer experience (CX), today announced that it has been Certified\u2122 as a Great Place to Work\u00ae across 23 countries. The recognition is rooted in the experiences of Genesys employees, with 92% of those surveyed saying the company is a great place to work. The results reflect the company\u2019s continued commitment to fostering a workplace where people feel supported, empowered to grow and connected to the impact of their work.<\/p>\n Genesys is focused on giving employees opportunities to build new skills and grow their careers, while helping them connect their work to the company\u2019s success. This is reflected in this year\u2019s survey, with 90% of employees saying they are developing professionally at Genesys and 93% saying they know how their work contributes to the company\u2019s success.<\/p>\n The Genesys culture encourages people to share ideas, experiment and collaborate across teams, with 93% of employees saying management encourages innovative thinking. That mindset helps turn employee expertise and creativity into new capabilities that advance customer and employee experiences. This is reflected in the company\u2019s latest innovations<\/a>, which advance agentic orchestration to help organisations deliver customer experiences that build loyalty and drive growth.<\/p>\n \u201cBeing a great place to work is ultimately defined by the experiences of our employees, which makes this recognition especially meaningful,\u201d said Eva Majercsik, chief people officer at Genesys. \u201cWe want people at Genesys to have the support and opportunities to grow, bring forward new ideas, move with speed, and see how their contributions make a difference. Their feedback shows these experiences are being felt across our teams around the world.\u201d<\/p>\n This year, Genesys earned Great Place to Work Certification across 23 countries, an increase from 17 countries in 2025. The company was certified in Australia, Brazil, Canada, Chile, Colombia, France, Germany, Hungary, India, Ireland, Italy, Japan, Malaysia, Mexico, the Netherlands, the Philippines, Saudi Arabia, Singapore, Spain, Switzerland, the United Arab Emirates, the United Kingdom, and the United States.<\/p>\n Across these markets, employees described a workplace where they feel welcomed, supported and proud to be part of Genesys:<\/p>\n This employee feedback reflects a shared experience that extends across Genesys teams around the world. Through its One Genesys culture, the company brings together employees across regions and roles around a shared commitment to collaboration, connection and mutual support.<\/p>\n Learn more about life at Genesys and explore open roles here<\/a>.<\/p>\n About Genesys\u00a0\u00a0<\/strong><\/p>\n Genesys\u00ae empowers more than 8,000 organisations worldwide to create the best customer and employee experiences. Genesys Cloud\u2122 is the Agentic\u00a0 Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organisations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai<\/a><\/p>\n \u00a9 2026 Genesys. All rights reserved. Genesys, the Genesys logo and Genesys Cloud are trademarks, service marks and\/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies.<\/p>\n Media Contacts<\/strong><\/p>\n Sarah Logan<\/p>\n\n