{"id":600033,"date":"2025-10-22T03:39:35","date_gmt":"2025-10-22T10:39:35","guid":{"rendered":"https:\/\/www.genesys.com\/company\/newsroom\/announcements\/genesys-named-a-leader-in-the-2024-gartner-magic-quadrant-for-contact-centre-as-a-service-for-10th-consecutive-year"},"modified":"2025-10-22T03:39:35","modified_gmt":"2025-10-22T10:39:35","slug":"genesys-named-a-leader-in-the-2024-gartner-magic-quadrant-for-contact-centre-as-a-service-for-10th-consecutive-year","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/en-gb\/company\/newsroom\/announcements\/genesys-named-a-leader-in-the-2024-gartner-magic-quadrant-for-contact-centre-as-a-service-for-10th-consecutive-year","title":{"rendered":"Genesys Named a Leader in the 2024 Gartner\u00ae Magic Quadrant\u2122 for Contact Centre as a Service for 10th Consecutive Year"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"<p>Genesys\u00ae, a global cloud leader in AI-powered experience orchestration, has been positioned by Gartner, Inc., as a Leader in the 2024 Gartner\u00ae Magic Quadrant\u2122 for Contact Centre as a Service for its Ability to Execute and Completeness of Vision. This marks the 10th year Genesys was named a Magic Quadrant Leader.<\/p>\n","protected":false},"author":942,"featured_media":0,"template":"","class_list":["post-600033","announcements","type-announcements","status-publish","hentry"],"acf":{"news_date":"10\/30\/2024","utm_pass":false,"asset_expiration":"","disable_chat":false,"no_index":false,"no_follow":false,"pr_template":"basic","pr_breadcrumbs":"default","pr_header_image":"default","pr_content":[{"acf_fc_layout":"simple_text_content","title":"","text_content":""},{"acf_fc_layout":"simple_text_content","title":"","text_content":""},{"acf_fc_layout":"simple_text_content","title":"","text_content":""},{"acf_fc_layout":"simple_text_content","title":"","text_content":""}],"pr_related_news":"auto","pr_promo_resource":"post","pr_promo_new_tab":false},"news_date":"2024-10-30","_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/announcements\/600033","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/942"}],"version-history":[{"count":0,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/announcements\/600033\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=600033"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}