{"id":541358,"date":"2024-10-11T03:15:44","date_gmt":"2024-10-11T10:15:44","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&#038;p=541358"},"modified":"2024-10-13T06:32:25","modified_gmt":"2024-10-13T13:32:25","slug":"genesys-earns-2024-great-place-to-work-certification","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/en-gb\/company\/newsroom\/announcements\/genesys-earns-2024-great-place-to-work-certification","title":{"rendered":"Genesys Earns 2024 Great Place to Work Certification"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>Genesys Earns 2024 Great Place to Work Certification<\/h1>\n<h2>AI-Powered Experience Orchestration leader recognised for inclusion, empathy and flexibility for work-life balance<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<strong>SAN FRANCISCO, 10 October, 2024 \u2014 <a href=\"\/\">Genesys<\/a><sup>\u00ae<\/sup><\/strong>, a global cloud leader in AI-Powered Experience Orchestration, today announced that it has been Certified\u2122 as a Great Place to Work\u00ae. Overall, 90% of Genesys employees surveyed said the company is a great place to work, a two-percentage-point increase from the previous year, and 33 percentage points higher than the average US-based company. Earned across 14 countries, Genesys believes this certification illustrates its commitment to ensuring its employees feel seen, heard and understood, creating a culture of inclusion that fosters innovation, increases value for customers and drives organisational success.<\/p>\n<p>This year, Genesys was certified in Australia, Brazil, Canada, Hungary, India, Ireland, Japan, Malaysia, Mexico, New Zealand, Philippines, Singapore, the United Kingdom and the United States. Notably, Genesys has been named a Great Place to Work for eight consecutive years in India, where the company was also named a Best Place to Work for Women for the last four years in a row. In addition to India, Ireland was also named a Best Place to Work for Women. In the Philippines, Genesys earned six different recognitions and has been named a Great Place to Work for four consecutive years.<\/p>\n<p>\u201cBeing recognised by employees in every region as a Great Place to Work is powerful validation of our commitment to creating an inclusive, empathetic workplace throughout our worldwide locations,\u201d said Eva Majercsik, chief people officer at Genesys. \u201cAt Genesys, we believe that when our employees feel valued and empowered, they bring that same energy to every customer interaction. This recognition is a testament to the collaborative spirit and empathy that defines our culture.\u201d<\/p>\n<h3 class=\"h4\">Other highlights from the global survey include:<\/h3>\n<ul>\n<li>95% of employees felt that they are able to take time off from work when it\u2019s necessary.<\/li>\n<li>95% of employees believe that when they join Genesys, they are made to feel welcome.<\/li>\n<li>93% of employees are proud to tell others that they work at Genesys.<\/li>\n<li>91% of employees believe people care about each other at Genesys.<\/li>\n<li>90% of employees feel like they can be themselves at Genesys.<\/li>\n<\/ul>\n<p>In addition, 96% of Genesys employees globally feel they\u2019re treated fairly, regardless of sexual orientation, race, gender or age. Genesys believes these results reflect its commitment to having an inclusive workforce made up of talented individuals who are as diverse as the markets they serve.<\/p>\n<p>Genesys employs more than 6,000 people who are dedicated to transforming customer and employee experiences around the world.\u00a0 <a href=\"https:\/\/www.genesys.com\/en-gb\/company\/careers\">Learn more about life at Genesys and see open roles here<\/a>.<\/p>\n<h3 class=\"h4\">About Genesys<\/h3>\n<p>Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.<\/p>\n<p>\u00a9 2024 Genesys. All rights reserved. Genesys, the Genesys logo, Genesys Cloud, Genesys Cloud CX, GCNow, Experience as a Service, Radarr and AppFoundry are trademarks, service marks and\/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies.<\/p>\n<h3 class=\"h4\">About Great Place to Work Certification\u2122<\/h3>\n<p>Great Place To Work\u00ae Certification\u2122 is the most definitive \u201cemployer-of-choice\u201d recognition that companies aspire to achieve. It is the only recognition based entirely on what employees report about their workplace experience \u2013 specifically, how consistently they experience a high-trust workplace. Great Place to Work Certification is recognised worldwide by employees and employers alike and is the global benchmark for identifying and recognising outstanding employee experience. Every year, more than 10,000 companies across 60 countries apply to get Great Place To Work-Certified.<\/p>\n<h3 class=\"h4\">About Great Place To Work<sup>\u00ae<\/sup><\/h3>\n<p>As the global authority on workplace culture, Great Place To Work\u00ae brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All\u2122 Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place to Work Certified\u2122 or receiving recognition on a coveted Best Workplaces\u2122 List.<\/p>\n<p>Learn more at <a href=\"http:\/\/www.greatplacetowork.com\/\" target=\"_blank\" rel=\"noopener\">greatplacetowork.com<\/a> and follow Great Place To Work on <a href=\"https:\/\/www.linkedin.com\/company\/28924\/\" target=\"_blank\" rel=\"noopener\">LinkedIn<\/a>, <a href=\"https:\/\/twitter.com\/gptw_us\" target=\"_blank\" rel=\"noopener\">Twitter<\/a>, <a href=\"https:\/\/www.facebook.com\/GreatPlacetoWork\" target=\"_blank\" rel=\"noopener\">Facebook<\/a>, and <a href=\"https:\/\/www.instagram.com\/gptw_us\" target=\"_blank\" rel=\"noopener\">Instagram<\/a>.<\/p>\n<h3 class=\"h4\">Media Contacts<\/h3>\n<p><strong>Kelley Crane<\/strong><br \/>\n<a href=\"mailto:Kelley.crane@genesys.com\">Kelley.crane@genesys.com<\/a><\/p>\n<p><strong>Method Communications<\/strong><br \/>\n<a href=\"mailto:genesys@methodcommunications.com\">genesys@methodcommunications.com<\/a>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>SAN FRANCISCO, OCT. 10, 2024 \u2014 Genesys\u00ae, a global cloud leader in AI-powered experience orchestration, today announced that it has been Certified\u2122 as a Great Place to Work\u00ae. Overall, 90% of Genesys employees surveyed said the company is a great place to work, a two-percentage-point increase from the previous year, and 33 percentage points higher than the average US-based company. Earned across 14 countries, Genesys believes this certification illustrates its commitment to ensuring its employees feel seen, heard and understood, creating a culture of inclusion that fosters innovation, increases value for customers and drives organisational success.\u00a0<\/p>\n","protected":false},"author":1046,"featured_media":0,"template":"","class_list":["post-541358","announcements","type-announcements","status-publish","hentry"],"acf":{"news_date":"10\/10\/2024","utm_pass":false,"asset_expiration":"","disable_chat":false,"no_index":false,"no_follow":false,"meta_title":"","meta_description":"","meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","enable_external_utm":false},"news_date":"2024-10-10","_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/announcements\/541358","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/1046"}],"version-history":[{"count":4,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/announcements\/541358\/revisions"}],"predecessor-version":[{"id":541439,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/announcements\/541358\/revisions\/541439"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=541358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}