{"id":243748,"date":"2020-03-02T04:30:58","date_gmt":"2020-03-02T12:30:58","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&p=243748"},"modified":"2020-03-02T04:17:19","modified_gmt":"2020-03-02T12:17:19","slug":"genesys-cloud-now-available-on-aws-marketplace","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/en-gb\/company\/newsroom\/announcements\/genesys-cloud-now-available-on-aws-marketplace","title":{"rendered":"Genesys Cloud Now Available on AWS Marketplace"},"content":{"rendered":"

[vc_section full_width=”stretch_row” css=”.vc_custom_1572299908147{padding-bottom: 0px !important;}”][vc_row equal_height=”yes” content_placement=”middle”][vc_column][vc_column_text el_class=”pre_h1″]02\/27\/2020[\/vc_column_text][vc_column_text]<\/p>\n

Genesys Cloud Now Available on AWS Marketplace<\/strong><\/h1>\n

Simplified procurement and administrative processes make it easier for enterprises to access the market-leading cloud customer experience platform from Genesys<\/em><\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section css=”.vc_custom_1572297878492{padding-top: 0px !important;}”][vc_row][vc_column][vc_column_text]FRIMLEY, UK <\/strong>\u2014 Feb. 27, 2020 <\/strong>\u2014 Genesys<\/a>\u00ae<\/u>, a global leader in cloud customer experience<\/a> and contact center solutions<\/a>, announced that Genesys Cloud is now available in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors. The catalog makes it easy for organisations to find, test, buy, and deploy software that runs on Amazon Web Services (AWS). Now, enterprises have another option to procure Genesys Cloud, an all-in-one solution and the world’s leading public cloud contact center platform.<\/p>\n

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With the availability of Genesys Cloud in AWS Marketplace, customers can benefit from simplified sourcing and contracting as well as consolidated billing, ultimately resulting in cost savings. The new listing also gives organisations the ability to apply their use of Genesys Cloud to their AWS Enterprise Discount Program (EDP) spend commitment.<\/p>\n

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\u201cAs our customers migrate more and more applications to the cloud, they are looking for additional choice, flexibility, and ease of contracting and provisioning,\u201d said Dave McCann, vice president, Migration, AWS Marketplace and Control Services, Amazon Web Services, Inc. \u201cWe\u2019re delighted to welcome Genesys Cloud, a SaaS application, to AWS Marketplace and provide our customers with an additional solution from an industry leader that can help them modernize their application portfolio and transform customer experience.\u201d<\/p>\n

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Making Genesys Cloud available in AWS Marketplace is the latest development in the longstanding relationship between Genesys and AWS. Hosted on AWS, Genesys Cloud is designed to allow organizations to deliver Experience as a Service\u2122 so they can build more connected, meaningful customer relationships across any channel, including voice, text, web chat and social. With its continuous innovation and rapid release of new features, Genesys Cloud is designed for ease of use, radical simplification and speed. With an API-first, microservices architecture, Genesys Cloud offers businesses an extensive feature set that can be easily customized and extended.<\/p>\n

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\u201cBusinesses face increasing pressure to provide highly personalised experiences to consumers,\u201d said Olivier Jouve, executive vice president and general manager of Genesys Cloud. \u201cAWS Marketplace gives the largest organisations a streamlined procurement path so they can leverage the power of Genesys Cloud to win customers for life through empathetic, tailor-made experiences.\u201d<\/p>\n

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Genesys Cloud is immediately available in AWS Marketplace for businesses with 500 or more users. Visit the Genesys Cloud AWS Marketplace<\/a> listing.<\/p>\n

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About Genesys<\/strong><\/p>\n

Every year,\u00a0Genesys\u00ae delivers more than 70 billion remarkable customer experiences for organisations in over 100 countries.\u00a0Through the power\u00a0of\u00a0the cloud\u00a0and AI,\u00a0our technology\u00a0connects\u00a0every customer moment\u00a0across\u00a0marketing,\u00a0sales\u00a0and\u00a0service on any channel,\u00a0while also improving employee experiences.\u00a0Genesys\u00a0pioneered Experience as a\u00a0ServiceSM<\/sup>\u00a0so organisations of any size can provide true personalisation at scale,\u00a0interact with empathy, and\u00a0foster customer trust\u00a0and\u00a0loyalty. This is\u00a0enabled\u00a0by\u00a0Genesys CloudTM<\/sup>, an all-in-one solution and the\u202fworld\u2019s leading public cloud contact center platform,\u202fdesigned for rapid innovation, scalability and flexibility. Visit https:\/\/www.genesys.com\/en-gb<\/a><\/p>\n

 <\/p>\n

\u00a92020 Genesys Telecommunications Laboratories, Inc. All rights reserved. Genesys, Genesys Cloud, Experience as a Service, and the Genesys logo are trademarks and\/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies.<\/em><\/p>\n

 <\/p>\n

Contacts<\/strong>:<\/p>\n

Genesys<\/strong><\/p>\n

Janne Virtanen<\/strong><\/p>\n

Senior Public Relations Manager \u2013 EMEA<\/p>\n

+447408 885 099<\/p>\n

Janne.virtanen@genesys.com<\/a><\/p>\n

 <\/p>\n

Whiteoaks International<\/strong><\/p>\n

Anne Chianalino <\/strong><\/p>\n

Whiteoaks PR<\/p>\n

annec@whiteoaks.co.uk<\/a><\/p>\n

01252 727313<\/p>\n

 <\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section full_width=”stretch_row” css=”.vc_custom_1572299908147{padding-bottom: 0px !important;}”][vc_row equal_height=”yes” content_placement=”middle”][vc_column][vc_column_text el_class=”pre_h1″]02\/27\/2020[\/vc_column_text][vc_column_text] Genesys Cloud Now Available on AWS Marketplace Simplified procurement and administrative processes make it easier for enterprises to access the market-leading cloud customer experience platform from Genesys [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section css=”.vc_custom_1572297878492{padding-top: 0px !important;}”][vc_row][vc_column][vc_column_text]FRIMLEY, UK \u2014 Feb. 27, 2020 \u2014 Genesys\u00ae, a global leader in cloud customer experience and contact […]<\/p>\n","protected":false},"author":675,"featured_media":0,"template":"","class_list":["post-243748","announcements","type-announcements","status-publish","hentry"],"acf":{"news_date":"02\/27\/2020","utm_pass":false,"disable_chat":false},"news_date":"2020-02-27","_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/announcements\/243748","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/675"}],"version-history":[{"count":1,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/announcements\/243748\/revisions"}],"predecessor-version":[{"id":243749,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/announcements\/243748\/revisions\/243749"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=243748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}