Your Genesys Blog Subscription has been confirmed!
Please add genesys@email.genesys.com to your safe sender list to ensure you receive the weekly blog notifications.
Subscribe to our free newsletter and get blog updates in your inbox
Don't Show This Again.
With more than 20 years of experience in the Telecommunications and IT software business, Guillaume has a complete mix of solution experience having served in Research, Project and Product Management, Presales, Marketing and Business Development roles. Guillaume started with Genesys in 2006 as SIP Solutions architect and currently serves as Global Director of Solution Strategy in charge of Inbound and Predictive Routing. Guillaume has a passion for running and sailing, enjoys public speaking and traveling the world.