{"id":548002,"date":"2024-11-14T05:33:32","date_gmt":"2024-11-14T13:33:32","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=webinars&#038;p=548002"},"modified":"2024-11-14T06:05:51","modified_gmt":"2024-11-14T14:05:51","slug":"genesys-in-action-virtual-agents","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/de-de\/webinars\/genesys-in-action-virtual-agents","title":{"rendered":"Genesys in Action &#8211; Virtual Agents"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section flair=&#8220;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8220; css=&#8220;.vc_custom_1713179573613{background-image: url(https:\/\/www.genesys.com\/media\/DE_Demo-Donnerstag-copy-Max-Quality1.jpg?id=514420) !important;}&#8220;][vc_row][vc_column][vc_column_text]<\/p>\n<p class=\"pre_h1 text-orange\"><strong class=\"text-white\">Webinar On-demand<\/strong><\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8220;.vc_custom_1713178155223{margin-top: 25px !important;}&#8220;]<\/p>\n<h1 class=\"text-white\">Genesys in Action<\/h1>\n<p>[\/vc_column_text][vc_column_text css=&#8220;&#8220;]<\/p>\n<h1 class=\"text-white\">Virtual Agents<\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row css=&#8220;.vc_custom_1707737428915{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8220;][vc_column width=&#8220;2\/3&#8243; css=&#8220;.vc_custom_1689758361203{border-top-width: 30px !important;}&#8220;][vc_row_inner css=&#8220;.vc_custom_1689666808030{margin-top: 20px !important;}&#8220;][vc_column_inner][vc_column_text css=&#8220;&#8220;]Willkommen zu unseren on demand-Videos von Genesys! Hier finden Sie eine Sammlung informativer und praktischer Demos, die Ihnen einen umfassenden Einblick in unsere L\u00f6sungen und Produkte bieten.<\/p>\n<p>Unsere Genesys in Action-Webinare sind darauf ausgerichtet, Ihnen dabei zu helfen, Ihre Customer-Experience-Strategie zu verbessern, Kundenzufriedenheit zu steigern und Ihr Unternehmen erfolgreich in der digitalen \u00c4ra zu positionieren.<\/p>\n<p>Hinweis: Bitte beachten Sie, dass es sich bei den Webinaren um aufgezeichnete Inhalte handelt und keine M\u00f6glichkeit besteht, live Fragen zu stellen. Sollten Sie weitere Informationen oder Unterst\u00fctzung ben\u00f6tigen, z\u00f6gern Sie nicht, uns zu kontaktieren.<\/p>\n<p>Vielen Dank f\u00fcr Ihr Interesse an Genesys und viel Erfolg bei der Optimierung Ihrer Customer Experience![\/vc_column_text][vc_column_text css=&#8220;.vc_custom_1731591824025{margin-top: 50px !important;border-top-width: 50px !important;}&#8220;]<\/p>\n<h2 style=\"text-align: center;\"><strong class=\"font-swb no-bottom-padding no-bottom-margin no-padding\">Das Thema<br \/>\n<\/strong><\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8220;&#8220;]<strong>Markus Ring, Strategic Director Innovation EMEA bei Genesys<\/strong>, zeigt Ihnen wie\u00a0<strong>Virtual Agents<\/strong>\u00a0Ihren Mitarbeitern w\u00e4hrend und nach der Kundeninteraktion nahtlos zur Seite steht, Routineaufgaben automatisiert und gleichzeitig smarte Empfehlungen liefert.<\/p>\n<p>Erleben Sie, wie Agent Copilot Ihren Mitarbeitern w\u00e4hrend und nach der Kundeninteraktion nahtlos zur Seite steht, Routineaufgaben automatisiert und gleichzeitig smarte Empfehlungen liefert.<\/p>\n<p><strong>Revolution\u00e4re M\u00f6glichkeiten:<\/strong><br \/>\n\u2022 Intelligente Erstbearbeitung aller Kundenanfragen<br \/>\n\u2022 Proaktive Informationserfassung und L\u00f6sungsfindung<br \/>\n\u2022 Autonome Bearbeitung von Standardanfragen<br \/>\n\u2022 Nahtlose \u00dcbergabe komplexer F\u00e4lle an Ihre Mitarbeiter<br \/>\n\u2022 Automatische Dokumentation und Zusammenfassung der Interaktionen durch den VA<br \/>\n\u2022 Schnelle Implementation, minimaler Wartungsaufwand durch den Einsatz von generativer KI<\/p>\n<p><strong>Was Sie erwartet:<br \/>\n<\/strong>\u2022 Tiefer Einblick in das Konzept der Virtual Agents in Genesys Cloud CX<br \/>\n\u2022 Live-Demo der Plattform in Aktion<br \/>\n\u2022 Interaktive Q&amp;A-Session, bei der wir all Ihre Fragen beantworten[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8220;1\/3&#8243; css=&#8220;.vc_custom_1689605466834{margin-top: 20px !important;margin-bottom: 20px !important;border-top-width: 20px !important;}&#8220;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"page\" data-ppcount=\"5\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init webinarform yesknown yesprefill yespp strict-check\"  ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Willkommen zur\u00fcck<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">Nicht du?<\/a><\/p><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7014X000003AfhzQAC\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"Attended On-Demand\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/548002?thankyou=548002&page_type=webinars&page_attr=Demo%3BDemo\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/548002\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"ondemand-webinar\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"de-de\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/548002\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"548002\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"Gesch\u00e4ftliche E-Mail\" placeholder=\"Gesch\u00e4ftliche E-Mail\">\n        <label for=\"fe192\">Gesch\u00e4ftliche E-Mail<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"Vorname\">\n        <label for=\"fe190\">Vorname<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Nachname\">\n        <label for=\"fe191\">Nachname<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">Vorstand<\/option><option value=\"VP\">VP<\/option><option value=\"Director\">Director<\/option><option value=\"Manager\">Manager<\/option><option value=\"Principal\">Federf\u00fchrender Partner<\/option><option value=\"Engineer \/ Architect\">Ingenieur\/Architekt<\/option><option value=\"Consultant\">Berater<\/option><option value=\"Analyst\">Analyst<\/option><option value=\"Partner\">Partner<\/option><option value=\"Staff\">Mitarbeiter<\/option><option value=\"Unknown\">Unbekannt<\/option>\n        <\/select>\n        <label for=\"fe219\">Position<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">Forderungen<\/option><option value=\"Collections\">Forderungsmanagement<\/option><option value=\"Contact Center Management\">Contact Center-Management<\/option><option value=\"Customer Experience\">Customer\u00a0Experience<\/option><option value=\"Customer Service\">Kundenservice<\/option><option value=\"Ecommerce\/Digital Channels\">E-Commerce\/digitale Kan\u00e4le<\/option><option value=\"Finance\">Finanzen<\/option><option value=\"Human Resources\">Personalwesen<\/option><option value=\"Influencer\">Influencer<\/option><option value=\"Information Technology\">IT<\/option><option value=\"IT Architecture\">IT-Architektur<\/option><option value=\"IT Infrastructure\">IT-Infrastruktur<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">Marketing<\/option><option value=\"Operations \/ Process Management\">Betriebs-\/Prozessmanagement<\/option><option value=\"Production Management\">Produktionsleitung<\/option><option value=\"Purchasing\">Kauf<\/option><option value=\"Sales\">Vertrieb<\/option><option value=\"Unknown\">Unbekannt<\/option>\n        <\/select>\n        <label for=\"fe218\">Anwendungsbereiche<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Unternehmensname\">\n        <label for=\"fe193\">Unternehmensname<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"Telefon\">\n        <label for=\"fe215\">Telefon<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Land<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">State\/Province<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Ihre Website\">\n        <label for=\"fe801\">Ihre Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value=\"\" placeholder=\"Stadt\">\n        <label for=\"fe226\">Stadt<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"Jobtitel\">\n        <label for=\"fe220\">Jobtitel<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">Bankwesen<\/option><option value=\"Business Services\">Unternehmensdienstleistungen<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">Energie- und Versorgungsunternehmen<\/option><option value=\"Entertainment\">Unterhaltungsbranche<\/option><option value=\"Government\">Beh\u00f6rden<\/option><option value=\"Insurance\">Versicherungen<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Providers<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">Technologie<\/option><option value=\"Travel & Hospitality\">Travel & Hospitality<\/option><option value=\"Retail Banking\">Retail Banking<\/option><option value=\"Other\">Sonstige<\/option>\n        <\/select>\n        <label for=\"fe221\">Branche<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">\u2026 informiere mich nur<\/option><option value=\"Gathering business requirements\">\u2026 recherchiere die Anforderungen<\/option><option value=\"Comparing solutions\">\u2026 vergleiche L\u00f6sungen<\/option><option value=\"Ready for a conversation\">\u2026 bin an einem Gespr\u00e4ch interessiert<\/option>\n        <\/select>\n        <label for=\"fe222\">Ich \u2026<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1-20<\/option><option value=\"21-50\">21\u201350<\/option><option value=\"51-100\">51\u2013100<\/option><option value=\"101-300\">101\u2013300<\/option><option value=\"301-500\">301\u2013500<\/option><option value=\"501-1000\">501\u20131000<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">Kein Contact\u00a0Center<\/option><option value=\"Don't Know\">Ich wei\u00df es nicht<\/option>\n        <\/select>\n        <label for=\"fe225\">Anzahl der Arbeitspl\u00e4tze im Contact Center<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box required\"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">Ja. Ich m\u00f6chte per E-Mail oder Telefon \u00fcber Neuigkeiten zu Genesys auf dem Laufenden gehalten werden.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Jetzt anschauen\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Jetzt anschauen\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>Durch die Bereitstellung Ihrer Informationen erkl\u00e4ren Sie sich mit unseren <a href=\"https:\/\/www.genesys.com\/de-de\/company\/legal-docs\/datenschutzerklaerung\" target=\"_blank\">Datenschutzbestimmungen<\/a> einverstanden<\/span><\/div><\/div><\/form><\/div>[vc_column_text css=&#8220;.vc_custom_1731591734760{margin-top: 25px !important;border-top-width: 25px !important;}&#8220;]<\/p>\n<h2 style=\"text-align: center;\"><strong class=\"font-swb no-bottom-padding no-bottom-margin no-padding\">Ihre Referenten<\/strong><\/h2>\n<p>[\/vc_column_text][vc_single_image image=&#8220;545226&#8243; alignment=&#8220;center&#8220; css=&#8220;&#8220; si_max_width=&#8220;250px&#8220;][vc_column_text css=&#8220;&#8220;]<\/p>\n<p class=\"name h5\" style=\"text-align: center;\"><strong>Markus Ring<\/strong><\/p>\n<p class=\"info\" style=\"text-align: center;\">Strategic Director Innovation EMEA bei Genesys<\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8220;541376&#8243; alignment=&#8220;center&#8220; css=&#8220;&#8220; si_max_width=&#8220;250px&#8220;][vc_column_text css=&#8220;&#8220;]<\/p>\n<p class=\"name h5\" style=\"text-align: center;\"><strong>Alexander Sch\u00fcssling<\/strong><\/p>\n<p class=\"info\" style=\"text-align: center;\">Solution Consultant EMEA SCS bei Genesys<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section flair=&#8220;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8220; css=&#8220;.vc_custom_1713179573613{background-image: url(https:\/\/www.genesys.com\/media\/DE_Demo-Donnerstag-copy-Max-Quality1.jpg?id=514420) !important;}&#8220;][vc_row][vc_column][vc_column_text] Webinar On-demand [\/vc_column_text][vc_column_text css=&#8220;.vc_custom_1713178155223{margin-top: 25px !important;}&#8220;] Genesys in Action [\/vc_column_text][vc_column_text css=&#8220;&#8220;] Virtual Agents [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row css=&#8220;.vc_custom_1707737428915{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8220;][vc_column width=&#8220;2\/3&#8243; css=&#8220;.vc_custom_1689758361203{border-top-width: 30px !important;}&#8220;][vc_row_inner css=&#8220;.vc_custom_1689666808030{margin-top: 20px !important;}&#8220;][vc_column_inner][vc_column_text css=&#8220;&#8220;]Willkommen zu unseren on demand-Videos von Genesys! Hier finden Sie eine Sammlung informativer und praktischer Demos, die Ihnen einen umfassenden Einblick in unsere [&hellip;]<\/p>\n","protected":false},"author":893,"featured_media":548021,"template":"","tax_priority":[54],"tax_contenttheme":[14884,14887,14882],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-548002","webinars","type-webinars","status-publish","has-post-thumbnail","hentry","webinar_type-demo","tax_priority-54","tax_contenttheme-level-up-your-technology-de-de","tax_contenttheme-grow-your-business-de-de","tax_contenttheme-improve-customer-experience-de-de","tax_content_type-demo-de-de"],"acf":{"asset_expiration":"","no_index":false,"no_follow":false,"next_steps_type":"default","media_type":"embed","media_position":"left","disable_next_steps":false,"display_desc":false,"title_align":"left","w_tycontent":"<p>Ihre Zeit ist kostbar! Daher stellen wir Ihnen diese Aufzeichnung\u00a0 zur Verf\u00fcgung.<br \/>\nErfahren Sie wie Genesys Ihnen helfen kann, Ihre Ziele zu erreichen.<\/p>\n<p><iframe title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/G0RUiqmJoXM?si=gZtzEYCEmnJ6lzEq\" width=\"1120\" height=\"630\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>Vielen Dank f\u00fcr das Ansehen!<\/p>\n","meta_description":"Erfahren Sie mehr \u00fcber das Thema CX Cloud von Genesys & Salesforce in der Aufzeichnung unseres Demo-Donnerstag. Keine Floskeln. Kein Schnickschnack. Nur eine Live-Demo.","meta_title":"","meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","w_sdate":"11\/14\/2024 11:00 a.m.","w_edate":"11\/14\/2024 12:00 a.m.","w_scope":"single","w_single_timezone":"","item_nav_hide":"no","utm_pass":false,"disable_chat":false,"enable_external_utm":false,"add_to_global_events":false,"enable_ab_test":false,"ns_title":"","ns_subtitle":"","resource_next_steps":"","is_on_demand":false},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/548002","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars"}],"about":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/types\/webinars"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/users\/893"}],"version-history":[{"count":15,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/548002\/revisions"}],"predecessor-version":[{"id":548019,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/548002\/revisions\/548019"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/media\/548021"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/media?parent=548002"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_priority?post=548002"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_contenttheme?post=548002"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_bundle?post=548002"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_contenttheme2?post=548002"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_capability_sitewide?post=548002"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_products_programs?post=548002"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_buying_job?post=548002"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_buyer_persona?post=548002"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_sector?post=548002"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_segment?post=548002"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}