{"id":483714,"date":"2023-07-20T06:18:17","date_gmt":"2023-07-20T13:18:17","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=webinars&#038;p=483714"},"modified":"2024-09-26T08:03:13","modified_gmt":"2024-09-26T15:03:13","slug":"demo-donnerstag-omnichannel-ai","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/de-de\/webinars\/demo-donnerstag-omnichannel-ai","title":{"rendered":"Demo Donnerstag Omnichannel &#038; AI"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8220;stretch_row&#8220; flair=&#8220;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8220; css=&#8220;.vc_custom_1727362926143{background-image: url(https:\/\/www.genesys.com\/media\/XPR-Light-Ray-Image-6-RGB-2.png?id=530694) !important;}&#8220;][vc_row css=&#8220;.vc_custom_1726878173111{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8220;][vc_column width=&#8220;2\/3&#8243; css=&#8220;.vc_custom_1689758880041{border-top-width: 30px !important;}&#8220;][vc_column_text]<\/p>\n<p class=\"pre_h1 text-orange\"><strong class=\"text-white\">Webinar On-demand<\/strong><\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8220;.vc_custom_1727362957667{margin-top: 25px !important;}&#8220;]<\/p>\n<h1 class=\"text-white\">Demo Donnerstag<\/h1>\n<p>[\/vc_column_text][vc_column_text css=&#8220;&#8220;]<\/p>\n<h2 class=\"text-white\">Omnichannel &amp; AI<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/3&#8243; css=&#8220;.vc_custom_1689605466834{margin-top: 20px !important;margin-bottom: 20px !important;border-top-width: 20px !important;}&#8220;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"page\" data-ppcount=\"5\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init webinarform yesknown yesprefill yespp strict-check\"  ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Willkommen zur\u00fcck<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">Nicht du?<\/a><\/p><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7011T000001YqKgQAK\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"Attended On-Demand\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/483714?thankyou=483714&page_type=webinars&page_attr=Interactive%3BAnalyst\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/483714\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"ondemand-webinar\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"de-de\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/483714\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"483714\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"Gesch\u00e4ftliche E-Mail\" placeholder=\"Gesch\u00e4ftliche E-Mail\">\n        <label for=\"fe192\">Gesch\u00e4ftliche E-Mail<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"Vorname\">\n        <label for=\"fe190\">Vorname<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Nachname\">\n        <label for=\"fe191\">Nachname<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">Vorstand<\/option><option value=\"VP\">VP<\/option><option value=\"Director\">Director<\/option><option value=\"Manager\">Manager<\/option><option value=\"Principal\">Federf\u00fchrender Partner<\/option><option value=\"Engineer \/ Architect\">Ingenieur\/Architekt<\/option><option value=\"Consultant\">Berater<\/option><option value=\"Analyst\">Analyst<\/option><option value=\"Partner\">Partner<\/option><option value=\"Staff\">Mitarbeiter<\/option><option value=\"Unknown\">Unbekannt<\/option>\n        <\/select>\n        <label for=\"fe219\">Position<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">Forderungen<\/option><option value=\"Collections\">Forderungsmanagement<\/option><option value=\"Contact Center Management\">Contact Center-Management<\/option><option value=\"Customer Experience\">Customer\u00a0Experience<\/option><option value=\"Customer Service\">Kundenservice<\/option><option value=\"Ecommerce\/Digital Channels\">E-Commerce\/digitale Kan\u00e4le<\/option><option value=\"Finance\">Finanzen<\/option><option value=\"Human Resources\">Personalwesen<\/option><option value=\"Influencer\">Influencer<\/option><option value=\"Information Technology\">IT<\/option><option value=\"IT Architecture\">IT-Architektur<\/option><option value=\"IT Infrastructure\">IT-Infrastruktur<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">Marketing<\/option><option value=\"Operations \/ Process Management\">Betriebs-\/Prozessmanagement<\/option><option value=\"Production Management\">Produktionsleitung<\/option><option value=\"Purchasing\">Kauf<\/option><option value=\"Sales\">Vertrieb<\/option><option value=\"Unknown\">Unbekannt<\/option>\n        <\/select>\n        <label for=\"fe218\">Anwendungsbereiche<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Unternehmensname\">\n        <label for=\"fe193\">Unternehmensname<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"Telefon\">\n        <label for=\"fe215\">Telefon<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Land<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">State\/Province<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Ihre Website\">\n        <label for=\"fe801\">Ihre Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value=\"\" placeholder=\"Stadt\">\n        <label for=\"fe226\">Stadt<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"Jobtitel\">\n        <label for=\"fe220\">Jobtitel<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">Bankwesen<\/option><option value=\"Business Services\">Unternehmensdienstleistungen<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">Energie- und Versorgungsunternehmen<\/option><option value=\"Entertainment\">Unterhaltungsbranche<\/option><option value=\"Government\">Beh\u00f6rden<\/option><option value=\"Insurance\">Versicherungen<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Providers<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">Technologie<\/option><option value=\"Travel & Hospitality\">Travel & Hospitality<\/option><option value=\"Retail Banking\">Retail Banking<\/option><option value=\"Other\">Sonstige<\/option>\n        <\/select>\n        <label for=\"fe221\">Branche<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">\u2026 informiere mich nur<\/option><option value=\"Gathering business requirements\">\u2026 recherchiere die Anforderungen<\/option><option value=\"Comparing solutions\">\u2026 vergleiche L\u00f6sungen<\/option><option value=\"Ready for a conversation\">\u2026 bin an einem Gespr\u00e4ch interessiert<\/option>\n        <\/select>\n        <label for=\"fe222\">Ich \u2026<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1-20<\/option><option value=\"21-50\">21\u201350<\/option><option value=\"51-100\">51\u2013100<\/option><option value=\"101-300\">101\u2013300<\/option><option value=\"301-500\">301\u2013500<\/option><option value=\"501-1000\">501\u20131000<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">Kein Contact\u00a0Center<\/option><option value=\"Don't Know\">Ich wei\u00df es nicht<\/option>\n        <\/select>\n        <label for=\"fe225\">Anzahl der Arbeitspl\u00e4tze im Contact Center<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box required\"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">Ja. Ich m\u00f6chte per E-Mail oder Telefon \u00fcber Neuigkeiten zu Genesys auf dem Laufenden gehalten werden.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Jetzt anschauen\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Jetzt anschauen\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>Durch die Bereitstellung Ihrer Informationen erkl\u00e4ren Sie sich mit unseren <a href=\"https:\/\/www.genesys.com\/de-de\/company\/legal-docs\/datenschutzerklaerung\" target=\"_blank\">Datenschutzbestimmungen<\/a> einverstanden<\/span><\/div><\/div><\/form><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row css=&#8220;.vc_custom_1726878173111{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8220;][vc_column width=&#8220;2\/3&#8243; css=&#8220;.vc_custom_1689758880041{border-top-width: 30px !important;}&#8220;][vc_row_inner css=&#8220;.vc_custom_1689667311068{margin-top: 20px !important;}&#8220;][vc_column_inner][vc_column_text]Willkommen zu unseren on demand-Videos von Genesys! Hier finden Sie eine Sammlung informativer und praktischer Demos, die Ihnen einen umfassenden Einblick in unsere L\u00f6sungen und Produkte bieten.<\/p>\n<p>Unsere Demo Donnerstag-Webinare sind darauf ausgerichtet, Ihnen dabei zu helfen, Ihre Customer-Experience-Strategie zu verbessern, Kundenzufriedenheit zu steigern und Ihr Unternehmen erfolgreich in der digitalen \u00c4ra zu positionieren.<\/p>\n<p>Hinweis: Bitte beachten Sie, dass es sich bei den Webinaren um aufgezeichnete Inhalte handelt und keine M\u00f6glichkeit besteht, live Fragen zu stellen. Sollten Sie weitere Informationen oder Unterst\u00fctzung ben\u00f6tigen, z\u00f6gern Sie nicht, uns zu kontaktieren.<\/p>\n<p>Vielen Dank f\u00fcr Ihr Interesse an Genesys und viel Erfolg bei der Optimierung Ihrer Customer Experience![\/vc_column_text][vc_column_text]<strong>Beschleunigen Sie die Ergebnisse mit k\u00fcnstlicher Intelligenz (AI)<\/strong><\/p>\n<p><strong>Steigern Sie Ihren Umsatz<\/strong><br \/>\nSteigern Sie die Konversionsrate und die Kundenbindung, indem Sie die Vorlieben und W\u00fcnsche der Online-Besucher vorhersagen. Verbinden Sie qualifizierte Kunden und Interessenten proaktiv mit dem richtigen Angebot zur richtigen Zeit.<\/p>\n<p><strong>Kosten senken<\/strong><br \/>\nErledigen Sie mehr Aufgaben und l\u00f6sen Sie Probleme schneller mit dialogf\u00e4higen KI-Bots. Und lassen Sie KI die Gesch\u00e4ftsanforderungen vorhersehen und die richtige Anzahl und Art von Agenten einplanen, um die besten Erfahrungen zu bieten.<\/p>\n<p><strong>Leistung steigern<\/strong><br \/>\nBehalten Sie den Kundenkontext \u00fcber alle Interaktionen hinweg bei und bieten Sie die n\u00e4chstbesten Aktionen in Echtzeit an. Nutzen Sie die Ergebnisvorhersage, um den Schulungsbedarf zu erfassen und jeden Kunden mit dem besten verf\u00fcgbaren Agenten zusammenzubringen.<\/p>\n<p>Effiziente Kundenbetreuung ist f\u00fcr die Unternehmen von heute nicht mehr ausreichend. Kunden wollen geh\u00f6rt, gesehen und geholfen werden &#8211; und sie erwarten einen hervorragenden Kundenservice, der von Empathie gepr\u00e4gt ist. Jedes KI-Produkt von Genesys personalisiert das Kundenerlebnis, um durch einen vierstufigen Zyklus einen einf\u00fchlsamen Support zu bieten:<\/p>\n<ul>\n<li><strong>Zuh\u00f6ren<\/strong>, wenn Kunden \u00fcber digitale und sprachliche Kan\u00e4le mit Agenten kommunizieren<\/li>\n<li><strong>Verstehen<\/strong> und<strong> vorhersagen<\/strong>, was Kunden aufgrund ihres Verhaltens w\u00fcnschen<\/li>\n<li><strong>Handeln<\/strong> Sie, indem Sie den Kunden mit dem richtigen Agenten oder der richtigen Self-Service-Ressource verbinden.<\/li>\n<li>Aus allen Interaktionsergebnissen <strong>lernen<\/strong>, um sich kontinuierlich zu verbessern<\/li>\n<\/ul>\n<p>Genesys AI erm\u00f6glicht die besten Kunden- und Mitarbeitererlebnisse in Echtzeit, wodurch die Kundenbindung gest\u00e4rkt und die Abl\u00e4ufe im Contact Center optimiert werden.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8220;1\/3&#8243; css=&#8220;.vc_custom_1689605466834{margin-top: 20px !important;margin-bottom: 20px !important;border-top-width: 20px !important;}&#8220;][vc_column_text css=&#8220;&#8220; el_class=&#8220;mt-2&#8243;]<\/p>\n<p style=\"text-align: center;\"><strong class=\"font-swb no-bottom-padding no-bottom-margin no-padding\">Ihr Referent<\/strong><\/p>\n<p>[\/vc_column_text][vc_single_image image=&#8220;476373&#8243; alignment=&#8220;center&#8220; css=&#8220;&#8220; img_size=&#8220;full&#8220; si_max_width=&#8220;100px&#8220;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><strong class=\"text-orange\">Barnabe Charmey<br \/>\n<\/strong><a href=\"mailto:barnabe.charmey@genesys.com\">barnabe.charmey@genesys.com<\/a><br \/>\nSenior Solutions Consultant \u2022 EMEA SCS<br \/>\nGenesys<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8220;stretch_row&#8220; flair=&#8220;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8220; css=&#8220;.vc_custom_1727362926143{background-image: url(https:\/\/www.genesys.com\/media\/XPR-Light-Ray-Image-6-RGB-2.png?id=530694) !important;}&#8220;][vc_row css=&#8220;.vc_custom_1726878173111{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8220;][vc_column width=&#8220;2\/3&#8243; css=&#8220;.vc_custom_1689758880041{border-top-width: 30px !important;}&#8220;][vc_column_text] Webinar On-demand [\/vc_column_text][vc_column_text css=&#8220;.vc_custom_1727362957667{margin-top: 25px !important;}&#8220;] Demo Donnerstag [\/vc_column_text][vc_column_text css=&#8220;&#8220;] Omnichannel &amp; AI [\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/3&#8243; css=&#8220;.vc_custom_1689605466834{margin-top: 20px !important;margin-bottom: 20px !important;border-top-width: 20px !important;}&#8220;][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row css=&#8220;.vc_custom_1726878173111{background-position: 0 0 !important;background-repeat: no-repeat !important;}&#8220;][vc_column width=&#8220;2\/3&#8243; css=&#8220;.vc_custom_1689758880041{border-top-width: 30px !important;}&#8220;][vc_row_inner css=&#8220;.vc_custom_1689667311068{margin-top: 20px !important;}&#8220;][vc_column_inner][vc_column_text]Willkommen zu unseren on demand-Videos [&hellip;]<\/p>\n","protected":false},"author":893,"featured_media":0,"template":"","tax_priority":[54],"tax_contenttheme":[14883],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[17118,17131,17077],"class_list":["post-483714","webinars","type-webinars","status-publish","hentry","webinar_type-analyst","tax_priority-54","tax_contenttheme-improve-employee-experience-de-de","tax_segment-midsized-de-de","tax_segment-smb-de-de","tax_segment-enterprise-de-de","tax_content_type-interactive-de-de"],"acf":{"asset_expiration":"","no_index":false,"no_follow":false,"next_steps_type":"default","media_type":"embed","media_position":"left","media_embed":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/gMW8E6fKI0g\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" allowfullscreen><\/iframe>","disable_next_steps":false,"display_desc":false,"title_align":"left","w_tycontent":"<p>Ihre Zeit ist kostbar! Daher stellen wir Ihnen diese Aufzeichnung des Demo-Donnerstags zur Verf\u00fcgung.<br \/>\nErfahren Sie wie Genesys Ihnen helfen kann, Ihre Ziele zu erreichen:<\/p>\n<p><a href=\"https:\/\/www.youtube.com\/watch?v=gMW8E6fKI0g\" target=\"_blank\" rel=\"noopener\">https:\/\/www.youtube.com\/watch?v=gMW8E6fKI0g<\/a><\/p>\n<p>Vielen Dank f\u00fcr das Ansehen!<\/p>\n","meta_description":"Erfahren Sie mehr \u00fcber das Thema Omnichannel & AI in der Aufzeichnung unseres Demo-Donnerstag. Keine Floskeln. Kein Schnickschnack. Nur eine Live-Demo.","meta_title":"","meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","w_sdate":"07\/17\/2023 2:33 p.m.","w_edate":"07\/17\/2023 4:00 p.m.","w_scope":"single","w_single_timezone":"","item_nav_hide":"no","utm_pass":false,"disable_chat":false,"enable_external_utm":false,"add_to_global_events":false,"enable_ab_test":false,"ns_title":"","ns_subtitle":"","resource_next_steps":"","is_on_demand":false,"toggle_exceed_chat":false},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/483714","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars"}],"about":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/types\/webinars"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/users\/893"}],"version-history":[{"count":21,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/483714\/revisions"}],"predecessor-version":[{"id":539645,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/483714\/revisions\/539645"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/media?parent=483714"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_priority?post=483714"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_contenttheme?post=483714"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_bundle?post=483714"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_contenttheme2?post=483714"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_capability_sitewide?post=483714"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_products_programs?post=483714"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_buying_job?post=483714"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_buyer_persona?post=483714"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_sector?post=483714"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_segment?post=483714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}