{"id":150463,"date":"2019-06-04T07:31:56","date_gmt":"2019-06-04T14:31:56","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=webinars&#038;p=150463"},"modified":"2019-06-24T08:46:11","modified_gmt":"2019-06-24T15:46:11","slug":"ccv-webinar-so-machen-sie-ihr-contact-center-zukunftssicher","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/de-de\/webinars\/ccv-webinar-so-machen-sie-ihr-contact-center-zukunftssicher","title":{"rendered":"CCV Webinar: So machen Sie ihr Contact Center zukunftssicher"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column width=&#8220;2\/3&#8243;][vc_column_text]Call Center Verband[\/vc_column_text][vc_column_text]<\/p>\n<h1>CCV Webinar: So machen Sie ihr Contact Center zukunftssicher<\/h1>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h3><strong>\u201eSo machen Sie Ihr Contact Center zukunftssicher \u2013 mit integrierter AI und der Cloud\u201c<\/strong><\/h3>\n<p>[\/vc_column_text]<span class=\"g_separator genesys-light-gray\" style=\"height:2px\"><\/span>[vc_row_inner][vc_column_inner][vc_column_text]<strong>Wir m\u00f6chten Sie gerne zum Webinar \u201eSo machen Sie ihr Contact Center zukunftssicher\u201c mit dem Call Center Verband, am Donnerstag, 10. Oktober um 10.00 Uhr einladen.<\/strong><\/p>\n<div>Ihr Referent Oliver Hirzmann, Experte f\u00fcr k\u00fcnstliche Intelligenz und Customer Experience Technologie bei Genesys erkl\u00e4rt in diesem Webinar, wie Sie Self-Service-Angebote personalisieren, Kundeninteraktionen verkn\u00fcpfen und kleinere Automatisierungsprojekte selbst umsetzen k\u00f6nnen.<\/div>\n<div><\/div>\n<div>Erfahren Sie, was man unter integrierter AI versteht, wann es sinnvoll sein kann, die Cloud zu nutzen und wie Sie Ihr Contact Center fit f\u00fcr die Zukunft machen!<\/div>\n<div><\/div>\n<div>Das begleitende Ebook zum Thema finden Sie als kostenfreien Download unter <a href=\"https:\/\/www.genesys.com\/de-de\/resources\/blended-ai-for-customer-experience\">www.genesys.com\/de-de\/resources\/blended-ai-for-customer-experience<\/a>.<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8220;1\/3&#8243;]<div class=\"btn-container justify-content-center \"><a class=\"btn small btn-primary\" href=\"https:\/\/callcenter-verband.de\/termin\/webinar-so-machen-sie-ihr-contact-center-zukunftssicher\/\" target=\"_blank\" style=\"width:auto;\" rel=\"\" >Zur Webinar-Anmeldung<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column width=&#8220;2\/3&#8243;][vc_column_text]Call Center Verband[\/vc_column_text][vc_column_text] [\/vc_column_text][vc_column_text] \u201eSo machen Sie Ihr Contact Center zukunftssicher \u2013 mit integrierter AI und der Cloud\u201c [\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text]Wir m\u00f6chten Sie gerne zum Webinar \u201eSo machen Sie ihr Contact Center zukunftssicher\u201c mit dem Call Center Verband, am Donnerstag, 10. Oktober um 10.00 Uhr einladen. Ihr Referent Oliver Hirzmann, Experte f\u00fcr k\u00fcnstliche Intelligenz und Customer [&hellip;]<\/p>\n","protected":false},"author":47,"featured_media":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-150463","webinars","type-webinars","status-publish","hentry"],"acf":{"w_sdate":"10\/10\/2019 12:00 a.m.","w_edate":"10\/10\/2019 12:00 a.m.","w_scope":"single","w_single_timezone":"","item_nav_hide":"no","utm_pass":false,"w_tycontent":"","resource_next_steps":""},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/150463","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars"}],"about":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/types\/webinars"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/users\/47"}],"version-history":[{"count":5,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/150463\/revisions"}],"predecessor-version":[{"id":154909,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/150463\/revisions\/154909"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/media?parent=150463"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_priority?post=150463"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_contenttheme?post=150463"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_bundle?post=150463"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_contenttheme2?post=150463"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_capability_sitewide?post=150463"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_products_programs?post=150463"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_buying_job?post=150463"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_buyer_persona?post=150463"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_sector?post=150463"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_segment?post=150463"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}