{"id":134596,"date":"2019-03-13T04:14:31","date_gmt":"2019-03-13T11:14:31","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=webinars&#038;p=134596"},"modified":"2019-03-13T04:11:45","modified_gmt":"2019-03-13T11:11:45","slug":"summary-ccw-2019","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/de-de\/webinars\/summary-ccw-2019","title":{"rendered":"Summary CCW 2019"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column width=&#8220;2\/3&#8243;][vc_column_text]<\/p>\n<h1>Summary CCW 2019<\/h1>\n<p>[\/vc_column_text]<span class=\"g_separator genesys-light-gray\" style=\"height:2px\"><\/span>[vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<p><strong>In diesem Webinar bringen wir Ihnen brandneue Studienergebnisse zum Thema Kundenservice mit, stellen Ihnen in aller K\u00fcrze die wichtigsten neuen Technologien und was Sie damit anfangen k\u00f6nnen vor und besprechen, wie Sie sich heute am besten f\u00fcr morgen aufstellen.<\/strong><\/p>\n<h3>Webinarinhalte:<\/h3>\n<ul>\n<li>Wie beliebt sind Chatbot &amp; Co? \u00dcberraschende Ergebnisse einer Umfrage unter 1000 Konsumenten<\/li>\n<li>Wann Kunden etwas von sich preisgeben und wie Unternehmen das heute nutzen \u2013 CX-Studie 2018<\/li>\n<li>Wettbewerb: Kundenservice-Helden \u2013 erstaunliche Berichte und Chancen f\u00fcr Ihr Team<\/li>\n<li>Was kann KI eigentlich? Wie kann man sie schon heute sinnvoll im Kundenservice einsetzen?<\/li>\n<li>Zeit f\u00fcr Ihre Fragen!<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<span class=\"g_separator genesys-light-gray\" style=\"height:2px\"><\/span>[\/vc_column][vc_column width=&#8220;1\/3&#8243;]<div class=\"btn-container justify-content-center \"><a class=\"btn small btn-primary\" href=\"https:\/\/www.ccw.eu\/agenda\/summary-ccw-2019\/\" target=\"_blank\" style=\"width:auto;\" rel=\"\" >Jetzt schnell anmelden!<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column width=&#8220;2\/3&#8243;][vc_column_text] [\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text] In diesem Webinar bringen wir Ihnen brandneue Studienergebnisse zum Thema Kundenservice mit, stellen Ihnen in aller K\u00fcrze die wichtigsten neuen Technologien und was Sie damit anfangen k\u00f6nnen vor und besprechen, wie Sie sich heute am besten f\u00fcr morgen aufstellen. Webinarinhalte: Wie beliebt sind Chatbot &amp; Co? \u00dcberraschende Ergebnisse einer Umfrage unter 1000 [&hellip;]<\/p>\n","protected":false},"author":47,"featured_media":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-134596","webinars","type-webinars","status-publish","hentry"],"acf":{"w_sdate":"03\/28\/2019 7:00 p.m.","w_edate":"03\/28\/2019 7:30 p.m.","w_scope":"single","w_single_timezone":"","utm_pass":false,"w_tycontent":"","resource_next_steps":""},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/134596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars"}],"about":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/types\/webinars"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/users\/47"}],"version-history":[{"count":4,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/134596\/revisions"}],"predecessor-version":[{"id":135163,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/webinars\/134596\/revisions\/135163"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/media?parent=134596"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_priority?post=134596"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_contenttheme?post=134596"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_bundle?post=134596"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_contenttheme2?post=134596"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_capability_sitewide?post=134596"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_products_programs?post=134596"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_buying_job?post=134596"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_buyer_persona?post=134596"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_sector?post=134596"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_segment?post=134596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}