{"id":490590,"date":"2023-09-06T08:39:49","date_gmt":"2023-09-06T15:39:49","guid":{"rendered":"https:\/\/www.genesys.com\/resources\/vier-beispiele-fuer-herausragende-kundenbetreuung-im-gesundheitswesen"},"modified":"2023-09-06T08:54:15","modified_gmt":"2023-09-06T15:54:15","slug":"four-examples-of-exceptional-patient-experiences-in-healthcare","status":"publish","type":"resources","link":"https:\/\/www.genesys.com\/de-de\/resources\/four-examples-of-exceptional-patient-experiences-in-healthcare","title":{"rendered":"Vier Beispiele f\u00fcr herausragende Kundenbetreuung im Gesundheitswesen"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section g_section_text=&#8220;white&#8220; m_background_color=&#8220;bgc-navy&#8220; flair=&#8220;%5B%7B%22flair_image%22%3A%22379373%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8220;][vc_row equal_height=&#8220;yes&#8220; content_placement=&#8220;middle&#8220;][vc_column width=&#8220;1\/2&#8243;][vc_column_text]<\/p>\n<h1>Vier Beispiele f\u00fcr herausragende Kundenbetreuung im Gesundheitswesen<\/h1>\n<p>[\/vc_column_text]<style type='text\/css'>\r .cards-height .wpb_raw_code, .cards-height .wpb_raw_code .wpb_wrapper { height:100%; } .card-body .percent { font-size: 6rem; line-height: 1em; } .card-body .header { min-height: 133px; } .card-body p.hdr { font-size: 1.2rem; } .card-body .hdr span.font-swb { font-size: 1.333rem!important; font-weight: bold!important; } .row.cards-height .wpb_column+.wpb_column { margin-top: 0!important; } .card-body .stat { padding-right: 2rem!important; } @media only screen and (max-width: 767px) { .card-body .header { min-height: auto; } } \r <\/style>[\/vc_column][vc_column width=&#8220;1\/2&#8243; offset=&#8220;vc_hidden-xs&#8220;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" 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Ich m\u00f6chte per E-Mail oder Telefon \u00fcber Neuigkeiten zu Genesys auf dem Laufenden gehalten werden.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">Ich h\u00e4tte es gern, dass mich jemand kontaktiert.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"E-Book herunterladen\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"E-Book herunterladen\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>Durch die Bereitstellung Ihrer Informationen erkl\u00e4ren Sie sich mit unseren <a href=\"https:\/\/www.genesys.com\/de-de\/company\/legal-docs\/datenschutzerklaerung\" target=\"_blank\">Datenschutzbestimmungen<\/a> einverstanden<\/span><\/div><\/div><\/form><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=&#8220;1\/2&#8243;][vc_column_text]Nur 32\u00a0% der Versicherten und Kunden haben das Gef\u00fchl, dass ihr Anbieter sie wirklich kennt.Ihre Kunden und Patienten individueller zu betreuen, ist f\u00fcr Anbieter eine Herausforderung \u2013 und eine Chance.<\/p>\n<p>Innovative Technologien halten hier L\u00f6sungen bereit. <strong>Laden Sie unser E-Book herunter und lesen Sie, wie vier Anbieter im Gesundheitswesen aus verschiedenen L\u00e4ndern mit Genesys folgende Erfolge erzielt haben:<\/strong><\/p>\n<ul>\n<li>Steigerung der Rendite um \u00fcber 200\u00a0%<\/li>\n<li>H\u00f6here Kundenzufriedenheit<\/li>\n<li>Reduzierung von Bearbeitungsdauer, Wartezeit und Support-Kosten<\/li>\n<li>Und vieles mehr<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column v_align=&#8220;flexstart&#8220; width=&#8220;1\/2&#8243; elemental_order=&#8220;order-2&#8243;][vc_row_inner][vc_column_inner width=&#8220;1\/2&#8243;][vc_single_image image=&#8220;485074&#8243; alignment=&#8220;center&#8220;][\/vc_column_inner][vc_column_inner width=&#8220;1\/2&#8243;][vc_single_image image=&#8220;485073&#8243; alignment=&#8220;center&#8220;][\/vc_column_inner][vc_column_inner width=&#8220;1\/2&#8243;][vc_single_image image=&#8220;485083&#8243; alignment=&#8220;center&#8220;][\/vc_column_inner][vc_column_inner width=&#8220;1\/2&#8243;][vc_single_image image=&#8220;485082&#8243; alignment=&#8220;center&#8220;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section g_section_text=&#8220;white&#8220; m_background_color=&#8220;bgc-navy&#8220; flair=&#8220;%5B%7B%22flair_image%22%3A%22379373%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8220;][vc_row equal_height=&#8220;yes&#8220; content_placement=&#8220;middle&#8220;][vc_column width=&#8220;1\/2&#8243;][vc_column_text] Vier Beispiele f\u00fcr herausragende Kundenbetreuung im Gesundheitswesen [\/vc_column_text][\/vc_column][vc_column width=&#8220;1\/2&#8243; offset=&#8220;vc_hidden-xs&#8220;][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=&#8220;1\/2&#8243;][vc_column_text]Nur 32\u00a0% der Versicherten und Kunden haben das Gef\u00fchl, dass ihr Anbieter sie wirklich kennt.Ihre Kunden und Patienten individueller zu betreuen, ist f\u00fcr Anbieter eine Herausforderung \u2013 und eine Chance. Innovative Technologien halten hier L\u00f6sungen bereit. Laden Sie [&hellip;]<\/p>\n","protected":false},"author":1015,"featured_media":490601,"template":"","tax_priority":[],"tax_contenttheme":[14882],"tax_bundle":[],"tax_contenttheme2":[16185],"tax_capability_sitewide":[],"tax_products_programs":[17536],"tax_buying_job":[16736],"tax_buyer_persona":[],"tax_sector":[16969],"tax_segment":[],"class_list":["post-490590","resources","type-resources","status-publish","has-post-thumbnail","hentry","tax_contenttheme-improve-customer-experience-de-de","tax_contenttheme2-level-up-your-technology-de-de","tax_products_programs-genesys-cloud-cx-de-de","tax_buying_job-job-5-validation-de-de","tax_sector-healthcare-de-de","tax_content_type-ebook-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/resources\/490590","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/types\/resources"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/users\/1015"}],"version-history":[{"count":3,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/resources\/490590\/revisions"}],"predecessor-version":[{"id":490602,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/resources\/490590\/revisions\/490602"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/media\/490601"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/media?parent=490590"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_priority?post=490590"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_contenttheme?post=490590"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_bundle?post=490590"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_contenttheme2?post=490590"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_capability_sitewide?post=490590"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_products_programs?post=490590"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_buying_job?post=490590"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_buyer_persona?post=490590"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_sector?post=490590"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_segment?post=490590"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}