{"id":89994,"date":"2018-09-07T20:47:53","date_gmt":"2018-09-08T03:47:53","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=89994"},"modified":"2025-09-10T22:08:13","modified_gmt":"2025-09-11T05:08:13","slug":"resources","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/de-de\/resources","title":{"rendered":"Resources"},"content":{"rendered":"

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Ressourcen<\/h1>\n

Erfahren Sie alles \u00fcber die neuesten Trends zu den Themen Contact Center und Customer Experience<\/p>\n

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Empfohlene Ressourcen<\/h2>\n

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\"Agentic<\/div>

Genesys Cloud Agentic Virtual Agent Demo<\/h3><\/div>
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\"Understanding<\/div>

NLP im Kundenservice: Gespr\u00e4che intelligenter gestalten<\/h3><\/div>
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\"Machine<\/div>

Maschinelles Lernen\u00a0(ML) einfach erkl\u00e4rt: Ein Leitfaden f\u00fcr CX-Teams<\/h3><\/div>
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\"820×464<\/div>

PAC-Analyst \u2013 Bericht zur digitalen Souver\u00e4nit\u00e4t \u2013 Gesponsert von Genesys und AWS<\/h3><\/div>
<\/div><\/div><\/div><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=“stretch_row“ el_class=“resource-row“][vc_row][vc_column][vc_column_text css=“.vc_custom_1757567175895{margin-bottom: 2rem !important;}“]<\/p>\n

Alle Ressourcen<\/h2>\n

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