{"id":641840,"date":"2026-09-20T18:27:19","date_gmt":"2026-09-21T01:27:19","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=641840"},"modified":"2026-09-21T19:20:02","modified_gmt":"2026-09-22T02:20:02","slug":"demo","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/de-de\/demo","title":{"rendered":"Demo anfordern"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8220;bgc-lgray&#8220; full_height=&#8220;yes&#8220; flair=&#8220;%5B%5D&#8220;][vc_row content_placement=&#8220;middle&#8220;][vc_column width=&#8220;1\/2&#8243;][vc_column_text css=&#8220;&#8220;]<\/p>\n<h1>Sehen Sie Genesys Cloud in Aktion<br \/>\n\u2014 individuell auf Sie abgestimmt<\/h1>\n<p class=\"text-22 mb-2\">Fordern Sie eine Demo an und entdecken Sie eine Version, die zu Ihren Anforderungen passt<\/p>\n<ul class=\"checkmark-list\">\n<li>Wir melden uns zeitnah bei Ihnen, um Ihre Organisation sowie deren Herausforderungen und Ziele zu verstehen.<\/li>\n<li>Sie erhalten eine individuelle Demo, die auf Ihren Anwendungsfall zugeschnitten ist.<\/li>\n<li>Wir erkl\u00e4ren Ihnen, wie KI-gest\u00fctzte Insights, Automatisierung und Skalierbarkeit Ihre Customer-Experience-Prozesse transformieren k\u00f6nnen.<\/li>\n<\/ul>\n<p>[\/vc_column_text]<style type='text\/css'>\r .checkmark-list { list-style: none; padding-left: 0.75rem; } .checkmark-list li { position: relative; padding-left: 2.25rem; } .checkmark-list li:not(:last-child) { margin-bottom: 1.5rem; } .checkmark-list li:last-child { margin-bottom: 0; } .checkmark-list li::before { content: url(\"https:\/\/www.genesys.com\/media\/checkmark-icon.svg\"); color: #FF451A; position: absolute; left: 0; top: 0; }\r <\/style>[\/vc_column][vc_column width=&#8220;5\/12&#8243; offset=&#8220;vc_col-sm-offset-1&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"page\" data-ppcount=\"5\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Willkommen zur\u00fcck<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">Nicht du?<\/a><\/p><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7010d000001KeaxAAC\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"https:\/\/www.genesys.com\/de-de\/demo\/thank-you\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/pages\/641840\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"de-de\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/pages\/641840\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"641840\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"Gesch\u00e4ftliche E-Mail\" placeholder=\"Gesch\u00e4ftliche E-Mail\">\n        <label for=\"fe192\">Gesch\u00e4ftliche E-Mail<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"Vorname\">\n        <label for=\"fe190\">Vorname<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Nachname\">\n        <label for=\"fe191\">Nachname<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">Vorstand<\/option><option value=\"VP\">VP<\/option><option value=\"Director\">Director<\/option><option value=\"Manager\">Manager<\/option><option value=\"Principal\">Federf\u00fchrender Partner<\/option><option value=\"Engineer \/ Architect\">Ingenieur\/Architekt<\/option><option value=\"Consultant\">Berater<\/option><option value=\"Analyst\">Analyst<\/option><option value=\"Partner\">Partner<\/option><option value=\"Staff\">Mitarbeiter<\/option><option value=\"Unknown\">Unbekannt<\/option>\n        <\/select>\n        <label for=\"fe219\">Position<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">Forderungen<\/option><option value=\"Collections\">Forderungsmanagement<\/option><option value=\"Contact Center Management\">Contact Center-Management<\/option><option value=\"Customer Experience\">Customer\u00a0Experience<\/option><option value=\"Customer Service\">Kundenservice<\/option><option value=\"Ecommerce\/Digital Channels\">E-Commerce\/digitale Kan\u00e4le<\/option><option value=\"Finance\">Finanzen<\/option><option value=\"Human Resources\">Personalwesen<\/option><option value=\"Influencer\">Influencer<\/option><option value=\"Information Technology\">IT<\/option><option value=\"IT Architecture\">IT-Architektur<\/option><option value=\"IT Infrastructure\">IT-Infrastruktur<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">Marketing<\/option><option value=\"Operations \/ Process Management\">Betriebs-\/Prozessmanagement<\/option><option value=\"Production Management\">Produktionsleitung<\/option><option value=\"Purchasing\">Kauf<\/option><option value=\"Sales\">Vertrieb<\/option><option value=\"Unknown\">Unbekannt<\/option>\n        <\/select>\n        <label for=\"fe218\">Anwendungsbereiche<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Unternehmensname\">\n        <label for=\"fe193\">Unternehmensname<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"Telefon\">\n        <label for=\"fe215\">Telefon<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Land<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">State\/Province<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Ihre Website\">\n        <label for=\"fe801\">Ihre Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value=\"\" placeholder=\"Stadt\">\n        <label for=\"fe226\">Stadt<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"Jobtitel\">\n        <label for=\"fe220\">Jobtitel<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">Bankwesen<\/option><option value=\"Business Services\">Unternehmensdienstleistungen<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">Energie- und Versorgungsunternehmen<\/option><option value=\"Entertainment\">Unterhaltungsbranche<\/option><option value=\"Government\">Beh\u00f6rden<\/option><option value=\"Insurance\">Versicherungen<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Providers<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">Technologie<\/option><option value=\"Travel & Hospitality\">Travel & Hospitality<\/option><option value=\"Retail Banking\">Retail Banking<\/option><option value=\"Other\">Sonstige<\/option>\n        <\/select>\n        <label for=\"fe221\">Branche<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">\u2026 informiere mich nur<\/option><option value=\"Gathering business requirements\">\u2026 recherchiere die Anforderungen<\/option><option value=\"Comparing solutions\">\u2026 vergleiche L\u00f6sungen<\/option><option value=\"Ready for a conversation\">\u2026 bin an einem Gespr\u00e4ch interessiert<\/option>\n        <\/select>\n        <label for=\"fe222\">Ich \u2026<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1-20<\/option><option value=\"21-50\">21\u201350<\/option><option value=\"51-100\">51\u2013100<\/option><option value=\"101-300\">101\u2013300<\/option><option value=\"301-500\">301\u2013500<\/option><option value=\"501-1000\">501\u20131000<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">Kein Contact\u00a0Center<\/option><option value=\"Don't Know\">Ich wei\u00df es nicht<\/option>\n        <\/select>\n        <label for=\"fe225\">Anzahl der Arbeitspl\u00e4tze im Contact Center<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box required\"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">Ja. Ich m\u00f6chte per E-Mail oder Telefon \u00fcber Neuigkeiten zu Genesys auf dem Laufenden gehalten werden.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">Ich h\u00e4tte es gern, dass mich jemand kontaktiert.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Jetzt Demo anfordern\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Jetzt Demo anfordern\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>Durch die Bereitstellung Ihrer Informationen erkl\u00e4ren Sie sich mit unseren <a href=\"https:\/\/www.genesys.com\/de-de\/company\/legal-docs\/datenschutzerklaerung\" target=\"_blank\">Datenschutzbestimmungen<\/a> einverstanden<\/span><\/div><\/div><\/form><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8220;%5B%5D&#8220;][vc_row equal_height=&#8220;yes&#8220;][vc_column width=&#8220;1\/2&#8243;]<div class=\"component card w-100 bgc-white vertical text-start thumbnail  chevron-only  \" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"1440\" height=\"900\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/AGENT-Predictive-Engagement13.png\" alt=\"AGENT Predictive Engagement[13]\" ><\/div><div class=\"card-body\"><h3 class=\"h4\">Eine einzige Erlebnis-Plattform. Unendliche M\u00f6glichkeiten.<\/h3>\n<p>Von den Grundlagen des Call Centers bis hin zu den neuesten KI-gest\u00fctzten Innovationen &#8211; Genesys vereint alles, was Sie wollen, in einer einzigen, einheitlichen Plattform.<\/p>\n<\/div><\/div>[\/vc_column][vc_column width=&#8220;1\/2&#8243;]<div class=\"component card w-100 bgc-white vertical text-start thumbnail  chevron-only  \" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"1440\" height=\"900\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/AGENT-Self-Service-Chat-Bot.png\" alt=\"AGENT Self-Service Chat Bot\" ><\/div><div class=\"card-body\"><h3 class=\"h4\">Jeder Kunde. Jede Interaktion. Jedes Mal.<\/h3>\n<p>Egal, wo Sie in Ihrer CX-Strategie stehen, Genesys kann Ihre Kunden- und Mitarbeitererfahrungen verbessern &#8211; heute und morgen.<\/p>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row background_color=&#8220;bgc-lgray&#8220; equal_height=&#8220;yes&#8220; content_placement=&#8220;middle&#8220; el_class=&#8220;form-card&#8220;][vc_column width=&#8220;5\/12&#8243; offset=&#8220;vc_col-lg-5 vc_col-md-5 vc_col-xs-12&#8243; el_class=&#8220;d-flex flex-row flex-wrap&#8220;][vc_column_text css=&#8220;&#8220;]<\/p>\n<h3 class=\"text-balance\">Branchenanalysten und Experten z\u00e4hlen Genesys<br \/>\nals eines der f\u00fchrenden Unternehmen im Bereich Contact Center.<\/h3>\n<p>[\/vc_column_text][vc_row_inner el_class=&#8220;justify-content-center&#8220;][vc_column_inner width=&#8220;1\/4&#8243; offset=&#8220;vc_col-xs-6&#8243;][vc_single_image image=&#8220;311644&#8243;][\/vc_column_inner][vc_column_inner width=&#8220;1\/4&#8243; offset=&#8220;vc_col-xs-6&#8243;][vc_single_image image=&#8220;164036&#8243;][\/vc_column_inner][vc_column_inner width=&#8220;1\/4&#8243; offset=&#8220;vc_col-xs-6&#8243;][vc_single_image image=&#8220;493946&#8243;][\/vc_column_inner][vc_column_inner width=&#8220;1\/4&#8243; offset=&#8220;vc_col-xs-6&#8243;][vc_single_image image=&#8220;100629&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8220;1\/2&#8243; offset=&#8220;vc_col-lg-offset-1 vc_col-lg-6 vc_col-md-offset-1 vc_col-md-6 vc_col-sm-offset-1&#8243; el_class=&#8220;mt-2 mt-lg-0 justify-content-center&#8220;][vc_row_inner el_class=&#8220;align-content-end col-md-12 col-xl-12 col-lg-12 row-gap-1 mt-2 mt-md-0&#8243;][vc_column_inner width=&#8220;1\/5&#8243; offset=&#8220;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8220;542774&#8243; alignment=&#8220;center&#8220; css=&#8220;&#8220;][\/vc_column_inner][vc_column_inner width=&#8220;1\/5&#8243; offset=&#8220;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8220;542770&#8243; alignment=&#8220;center&#8220; css=&#8220;&#8220;][\/vc_column_inner][vc_column_inner width=&#8220;1\/5&#8243; offset=&#8220;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8220;542776&#8243; alignment=&#8220;center&#8220; css=&#8220;&#8220;][\/vc_column_inner][vc_column_inner width=&#8220;1\/5&#8243; offset=&#8220;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8220;542769&#8243; alignment=&#8220;center&#8220; css=&#8220;&#8220;][\/vc_column_inner][vc_column_inner width=&#8220;1\/5&#8243; offset=&#8220;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8220;542775&#8243; alignment=&#8220;center&#8220; css=&#8220;&#8220;][\/vc_column_inner][vc_column_inner width=&#8220;1\/5&#8243; offset=&#8220;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8220;542773&#8243; alignment=&#8220;center&#8220; css=&#8220;&#8220;][\/vc_column_inner][vc_column_inner width=&#8220;1\/5&#8243; offset=&#8220;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8220;542771&#8243; alignment=&#8220;center&#8220; css=&#8220;&#8220;][\/vc_column_inner][vc_column_inner width=&#8220;1\/5&#8243; offset=&#8220;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8220;542772&#8243; alignment=&#8220;center&#8220; css=&#8220;&#8220;][\/vc_column_inner][vc_column_inner width=&#8220;1\/5&#8243; offset=&#8220;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8220;542778&#8243; alignment=&#8220;center&#8220; css=&#8220;&#8220;][\/vc_column_inner][vc_column_inner width=&#8220;1\/5&#8243; offset=&#8220;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8220;542777&#8243; alignment=&#8220;center&#8220; css=&#8220;&#8220;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row equal_height=&#8220;yes&#8220;][vc_column width=&#8220;1\/3&#8243;]<div class=\"component card w-100 bgc-white vertical text-start logo  chevron-only  \" ><div class=\"thumbnail-col   logo\"><img decoding=\"async\" width=\"250\" height=\"51\" class=\"card-img-top logo\" src=\"https:\/\/www.genesys.com\/media\/Xerox_logo.png\" alt=\"Xerox_logo\" ><\/div><div class=\"card-body\"><p class=\"text-18\">Mit all den verf\u00fcgbaren Daten und Analysen k\u00f6nnen wir proaktivere Engagement-Modelle entwickeln, um Produktivit\u00e4t, Wartezeiten, Anrufabwicklung, Arbeitslastverteilung und vieles mehr zu verbessern.<\/p>\n<p>\u2014 Naresh Shanker, CTO, Xerox<\/p>\n<\/div><\/div>[\/vc_column][vc_column width=&#8220;1\/3&#8243;]<div class=\"component card w-100 bgc-white vertical text-start logo  chevron-only  \" ><div class=\"thumbnail-col   logo\"><img decoding=\"async\" width=\"220\" height=\"145\" class=\"card-img-top logo\" src=\"https:\/\/www.genesys.com\/media\/coca-cola-bottlers-logo.png\" alt=\"coca-cola-bottlers-logo\" ><\/div><div class=\"card-body\"><p class=\"text-18\">Unsere Voicebots haben sich als gro\u00dfer Gewinn erwiesen, da sie in mehr als 80 % der F\u00e4lle aus einer Liste von 30 verschiedenen Begriffen die richtige Antwort geben. Jetzt verbringen unsere Mitarbeiter weniger Zeit am Telefon und l\u00f6sen mehr Anfragen auf Anhieb. Wir haben bereits fast 5.000 Dollar eingespart und gehen davon aus, dass sich diese Zahl bis zum Jahresende auf 20.000 Dollar erh\u00f6hen wird.<\/p>\n<p>\u2014 Nicole Thomas, VP, Customer Care Center, Coca-Cola Bottlers\u2019 Sales and Services<\/p>\n<\/div><\/div>[\/vc_column][vc_column width=&#8220;1\/3&#8243;]<div class=\"component card w-100 bgc-white vertical text-start logo  chevron-only  \" ><div class=\"thumbnail-col   logo\"><img decoding=\"async\" width=\"250\" height=\"67\" class=\"card-img-top logo\" src=\"https:\/\/www.genesys.com\/media\/Rabobank-logo-x250.png\" alt=\"Rabobank logo x250\" ><\/div><div class=\"card-body\"><p class=\"text-18\">Web Messaging ist um 25 % effizienter als die Bearbeitung von Anrufen, d. h. wir k\u00f6nnen mehr Kunden bedienen, ohne die Zahl der Mitarbeiter zu erh\u00f6hen. Und seit der Einf\u00fchrung von Videoanrufen haben wir einen sp\u00fcrbaren Anstieg bei neuen Hypothekenverk\u00e4ufen verzeichnet.<\/p>\n<p>\u2014 Thom Kokhuis, Head of Conversational Banking, Rabobank<\/p>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section background_color=&#8220;bgc-lgray&#8220; full_height=&#8220;yes&#8220; flair=&#8220;%5B%5D&#8220;][vc_row content_placement=&#8220;middle&#8220;][vc_column width=&#8220;1\/2&#8243;][vc_column_text css=&#8220;&#8220;] Sehen Sie Genesys Cloud in Aktion \u2014 individuell auf Sie abgestimmt Fordern Sie eine Demo an und entdecken Sie eine Version, die zu Ihren Anforderungen passt Wir melden uns zeitnah bei Ihnen, um Ihre Organisation sowie deren Herausforderungen und Ziele zu verstehen. Sie erhalten eine individuelle Demo, die [&hellip;]<\/p>\n","protected":false},"author":1257,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-641840","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/pages\/641840","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/users\/1257"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/comments?post=641840"}],"version-history":[{"count":5,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/pages\/641840\/revisions"}],"predecessor-version":[{"id":642000,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/pages\/641840\/revisions\/642000"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/media?parent=641840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}