{"id":109468,"date":"2018-11-19T01:24:23","date_gmt":"2018-11-19T09:24:23","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&#038;p=109468"},"modified":"2023-10-09T04:26:39","modified_gmt":"2023-10-09T11:26:39","slug":"call-center-world-ccw-2019","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/de-de\/events\/call-center-world-ccw-2019","title":{"rendered":"Call Center World CCW 2019"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8220;stretch_row&#8220; content_placement=&#8220;middle&#8220; disable_element=&#8220;yes&#8220; el_class=&#8220;page-nav-hdr&#8220; css=&#8220;.vc_custom_1547149523816{padding-top: 25px !important;padding-bottom: 25px !important;}&#8220;][vc_row content_placement=&#8220;middle&#8220;][vc_column width=&#8220;3\/4&#8243; offset=&#8220;vc_hidden-md vc_hidden-sm vc_hidden-xs&#8220;][vc_row_inner content_placement=&#8220;middle&#8220; el_class=&#8220;page-nav&#8220;][vc_column_inner width=&#8220;1\/4&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: right;\"><strong><a href=\"#connected\">Messe<\/a><\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8220;1\/4&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: right;\"><strong><a class=\"scroll\" href=\"#speakers\">Referenten<\/a><\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8220;1\/4&#8243;][vc_column_text]<\/p>\n<p style=\"text-align: right;\"><strong><a href=\"#cx\">CX Heroes DACH<\/a><\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8220;1\/4&#8243;]<div class=\"btn-container justify-content-center \"><a class=\"btn small btn-secondary\" href=\"#register\" target=\"\" style=\"width:auto;\" rel=\"\" >Termin auf der CCW 2019 vereinbaren<\/a><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8220;stretch_row&#8220; content_placement=&#8220;middle&#8220; el_class=&#8220;section_header event-hdr&#8220; css=&#8220;.vc_custom_1543848713414{background-image: url(https:\/\/www.genesys.com\/media\/710269f6-call-center-world2019.png?id=116406) !important;}&#8220;][vc_row][vc_column][vc_column_text el_class=&#8220;wht&#8220;]<\/p>\n<h1 class=\"homeheading text-black\">CCW 2019 \u2013\u00a0Genesys<\/h1>\n<h4 class=\"sub text-white text-black\">Holen Sie sich Ihr gratis Eintrittsticket jetzt<br \/>\nund vereinbaren Sie einen Termin mit uns!<\/h4>\n<p class=\"sub text-white text-black\">Kongress: 18. Februar &#8211; 21. Februar 2019<br \/>\nMesse: 19. Februar &#8211; 21. Februar 2019<br \/>\nEstrel Congress Center, Berlin\u00a0in Halle 1 Stand A9\/A5<\/p>\n<p>[\/vc_column_text]<div class=\"btn-container justify-content-start \"><a class=\"btn small btn-primary\" href=\"#register\" target=\"\" style=\"width:auto;\" rel=\"\" >Kostenloses Messeticket sichern<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8220;stretch_row&#8220;][vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Guter Kundenservice ist kein Selbstl\u00e4ufer. Egal wie gro\u00df Ihre Service-Organisation ist: im Mittelstand oder im Gro\u00dfunternehmen.<br \/>\nDahinter stecken viel Arbeit, Fachkenntnis, Leidenschaft und oft echte Helden des Kundenservice.<\/p>\n<p style=\"text-align: center;\">Zur CCW 2019 bringen wir von Genesys Ihnen all unser Wissen, K\u00f6nnen, unsere allerneuesten Innovationen und unser volles Engagement mit.<br \/>\nUnd dar\u00fcberhinaus Erfahrungsberichte aus dem echten Leben im Kundenservice-Magagement.<\/p>\n<p style=\"text-align: center;\">Damit wollen wir es Ihnen erleichtern, Sie, Ihr Unternehmen und Ihre Mitarbeiter zu Helden des Kundenservice zu machen.<br \/>\nUnd Ihre Kunden zu zufriedenen und loyalen Kunden. Heute und in Zukunft.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section el_id=&#8220;register&#8220;][vc_row css=&#8220;.vc_custom_1542808153289{padding-bottom: -1em !important;}&#8220;][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Termin auf der CCW 2019 vereinbaren<\/h2>\n<p style=\"text-align: center;\">Vereinbaren Sie jetzt einen Termin mit uns am Stand A9\/A5 in Halle 1. Erhalten Sie damit Ihr kostenloses Messe-Ticket und werden Sie zum Kundenservice-Helden.<\/p>\n<p>[\/vc_column_text]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_horizontal\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"5\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Willkommen zur\u00fcck<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">Nicht du?<\/a><\/p><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7010d000000mbvT\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/events\/109468\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"events\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"de-de\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/events\/109468\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"109468\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"Gesch\u00e4ftliche E-Mail\" placeholder=\"Gesch\u00e4ftliche E-Mail\">\n        <label for=\"fe192\">Gesch\u00e4ftliche E-Mail<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"Vorname\">\n        <label for=\"fe190\">Vorname<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Nachname\">\n        <label for=\"fe191\">Nachname<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">Vorstand<\/option><option value=\"VP\">VP<\/option><option value=\"Director\">Director<\/option><option value=\"Manager\">Manager<\/option><option value=\"Principal\">Federf\u00fchrender Partner<\/option><option value=\"Engineer \/ Architect\">Ingenieur\/Architekt<\/option><option value=\"Consultant\">Berater<\/option><option value=\"Analyst\">Analyst<\/option><option value=\"Partner\">Partner<\/option><option value=\"Staff\">Mitarbeiter<\/option><option value=\"Unknown\">Unbekannt<\/option>\n        <\/select>\n        <label for=\"fe219\">Position<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">Forderungen<\/option><option value=\"Collections\">Forderungsmanagement<\/option><option value=\"Contact Center Management\">Contact Center-Management<\/option><option value=\"Customer Experience\">Customer\u00a0Experience<\/option><option value=\"Customer Service\">Kundenservice<\/option><option value=\"Ecommerce\/Digital Channels\">E-Commerce\/digitale Kan\u00e4le<\/option><option value=\"Finance\">Finanzen<\/option><option value=\"Human Resources\">Personalwesen<\/option><option value=\"Influencer\">Influencer<\/option><option value=\"Information Technology\">IT<\/option><option value=\"IT Architecture\">IT-Architektur<\/option><option value=\"IT Infrastructure\">IT-Infrastruktur<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">Marketing<\/option><option value=\"Operations \/ Process Management\">Betriebs-\/Prozessmanagement<\/option><option value=\"Production Management\">Produktionsleitung<\/option><option value=\"Purchasing\">Kauf<\/option><option value=\"Sales\">Vertrieb<\/option><option value=\"Unknown\">Unbekannt<\/option>\n        <\/select>\n        <label for=\"fe218\">Anwendungsbereiche<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Unternehmensname\">\n        <label for=\"fe193\">Unternehmensname<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"Telefon\">\n        <label for=\"fe215\">Telefon<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Land<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">State\/Province<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Ihre Website\">\n        <label for=\"fe801\">Ihre Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value=\"\" placeholder=\"Stadt\">\n        <label for=\"fe226\">Stadt<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"Jobtitel\">\n        <label for=\"fe220\">Jobtitel<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">Bankwesen<\/option><option value=\"Business Services\">Unternehmensdienstleistungen<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">Energie- und Versorgungsunternehmen<\/option><option value=\"Entertainment\">Unterhaltungsbranche<\/option><option value=\"Government\">Beh\u00f6rden<\/option><option value=\"Insurance\">Versicherungen<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Providers<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">Technologie<\/option><option value=\"Travel & Hospitality\">Travel & Hospitality<\/option><option value=\"Retail Banking\">Retail Banking<\/option><option value=\"Other\">Sonstige<\/option>\n        <\/select>\n        <label for=\"fe221\">Branche<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">\u2026 informiere mich nur<\/option><option value=\"Gathering business requirements\">\u2026 recherchiere die Anforderungen<\/option><option value=\"Comparing solutions\">\u2026 vergleiche L\u00f6sungen<\/option><option value=\"Ready for a conversation\">\u2026 bin an einem Gespr\u00e4ch interessiert<\/option>\n        <\/select>\n        <label for=\"fe222\">Ich \u2026<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1-20<\/option><option value=\"21-50\">21\u201350<\/option><option value=\"51-100\">51\u2013100<\/option><option value=\"101-300\">101\u2013300<\/option><option value=\"301-500\">301\u2013500<\/option><option value=\"501-1000\">501\u20131000<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">Kein Contact\u00a0Center<\/option><option value=\"Don't Know\">Ich wei\u00df es nicht<\/option>\n        <\/select>\n        <label for=\"fe225\">Anzahl der Arbeitspl\u00e4tze im Contact Center<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box required\"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">Ja. Ich m\u00f6chte per E-Mail oder Telefon \u00fcber Neuigkeiten zu Genesys auf dem Laufenden gehalten werden.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">Ich h\u00e4tte es gern, dass mich jemand kontaktiert.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Registrieren\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Registrieren\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>Durch die Bereitstellung Ihrer Informationen erkl\u00e4ren Sie sich mit unseren <a href=\"https:\/\/www.genesys.com\/de-de\/company\/legal-docs\/datenschutzerklaerung\" target=\"_blank\">Datenschutzbestimmungen<\/a> einverstanden<\/span><\/div><\/div><\/form><\/div>[vc_column_text el_class=&#8220;thank-you&#8220; css=&#8220;.vc_custom_1544782736017{margin-top: 1em !important;border-top-width: 2px !important;border-right-width: 2px !important;border-bottom-width: 2px !important;border-left-width: 2px !important;padding-top: 1em !important;padding-right: 1em !important;padding-bottom: 1em !important;padding-left: 1em !important;border-left-color: #4e5054 !important;border-left-style: solid !important;border-right-color: #4e5054 !important;border-right-style: solid !important;border-top-color: #4e5054 !important;border-top-style: solid !important;border-bottom-color: #4e5054 !important;border-bottom-style: solid !important;}&#8220;]<\/p>\n<h3 style=\"text-align: center;\">Vielen Dank f\u00fcr Ihre Registrierung!<\/h3>\n<p style=\"text-align: center;\">Wir werden uns in K\u00fcrze bei Ihnen melden.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8220;stretch_row&#8220; el_class=&#8220;wht&#8220; el_id=&#8220;connected&#8220;][vc_row el_class=&#8220;wht&#8220;][vc_column][vc_column_text]<\/p>\n<h3>Was Sie erwartet:<\/h3>\n<ul>\n<li>\u00dcber 120 Anwendungsbeispiele f\u00fcr State-of-the-Art:\n<ul>\n<li>Omnichannel-Kundenservice<\/li>\n<li>Reports, Dashboard und Analyse im Contact Center<\/li>\n<li>Personaleinsatzmanagement<\/li>\n<li>nahtlose Integration mit Ihren vorhandenen Systemen<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<ul>\n<li>Unsere Genesys-Experten f\u00fcr puren Omnichannel-Kundenservice und Customer Experience<\/li>\n<\/ul>\n<ul>\n<li>Ideen f\u00fcr den gewinnbringenden Einsatz der neuesten verf\u00fcgbaren Technologien<br \/>\nwie z.B. die Unterst\u00fctzung der kompletten Customer Journey durch k\u00fcnstliche Intelligenz,\u00a0oder die Einbindung von Rich Business Messaging \/Conversational Sales, um den Sales Cycle zu verk\u00fcrzen.<\/li>\n<li>Nutzungsmodelle f\u00fcr jeden Contact Center Typ: Aus der Cloud, aus der Box und On-Premise<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=&#8220;stretch_row&#8220; el_id=&#8220;speakers&#8220; css=&#8220;.vc_custom_1530907536851{background-color: #f2f2f2 !important;}&#8220;][vc_row][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Referenten<\/h2>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8220;1\/2&#8243;][vc_single_image image=&#8220;114554&#8243; alignment=&#8220;center&#8220; style=&#8220;vc_box_border_circle_2&#8243; img_size=&#8220;full&#8220; border_color=&#8220;orange&#8220;][vc_column_text]<\/p>\n<div class=\"name\">\n<h3 style=\"text-align: center;\">Heinrich Welter<\/h3>\n<\/div>\n<div class=\"title\">\n<p style=\"text-align: center;\">VP Sales und General Manager der DACH-Region<\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8220;1\/2&#8243;][vc_single_image image=&#8220;114556&#8243; alignment=&#8220;center&#8220; style=&#8220;vc_box_border_circle_2&#8243; img_size=&#8220;full&#8220; border_color=&#8220;orange&#8220;][vc_column_text]<\/p>\n<div class=\"name\">\n<h3 style=\"text-align: center;\">Lewe Zipfel<\/h3>\n<\/div>\n<div class=\"title\">\n<p style=\"text-align: center;\">Manager Solutions Consulting DACH<\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row full_width=&#8220;stretch_row&#8220; 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