{"id":127535,"date":"2018-01-23T08:04:55","date_gmt":"2018-01-23T16:04:55","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=collateral&#038;p=127535"},"modified":"2019-01-29T07:39:34","modified_gmt":"2019-01-29T15:39:34","slug":"5-technologien-zukunft-contact-centern","status":"publish","type":"collateral","link":"https:\/\/www.genesys.com\/de-de\/collateral\/5-technologien-zukunft-contact-centern","title":{"rendered":"5 Technologien f\u00fcr die Zukunft von Contact Centern"},"content":{"rendered":"<p><a href=\"https:\/\/www.genesys.com\/media\/2d54bf48-infographic_it_5-ways-technology-is-shaping-the-future-of-the-retail-contact-center-v3.pdf\">Infographic_IT_5 ways technology is shaping the future of the retail contact center-v3<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Infographic_IT_5 ways technology is shaping the future of the retail contact center-v3<\/p>\n","protected":false},"author":47,"featured_media":128481,"template":"","tax_priority":[55],"tax_contenttheme":[14884],"tax_bundle":[],"tax_contenttheme2":[16100],"tax_capability_sitewide":[16304,16219,16329],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[17029],"tax_segment":[],"class_list":["post-127535","collateral","type-collateral","status-publish","has-post-thumbnail","hentry","tax_priority-55","tax_contenttheme-level-up-your-technology-de-de","tax_contenttheme2-grow-your-business-de-de","tax_capability_sitewide-integrations-de-de","tax_capability_sitewide-ai-and-automation-de-de","tax_capability_sitewide-outbound-de-de","tax_sector-retail-de-de","tax_content_type-infographic-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/collateral\/127535","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/collateral"}],"about":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/types\/collateral"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/users\/47"}],"version-history":[{"count":2,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/collateral\/127535\/revisions"}],"predecessor-version":[{"id":128483,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/collateral\/127535\/revisions\/128483"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/media\/128481"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/media?parent=127535"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_priority?post=127535"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_contenttheme?post=127535"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_bundle?post=127535"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_contenttheme2?post=127535"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_capability_sitewide?post=127535"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_products_programs?post=127535"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_buying_job?post=127535"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_buyer_persona?post=127535"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_sector?post=127535"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_segment?post=127535"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}