{"id":612854,"date":"2026-01-21T07:00:56","date_gmt":"2026-01-21T15:00:56","guid":{"rendered":"https:\/\/www.genesys.com\/article\/demystifying-machine-learning-for-cx-teams"},"modified":"2026-01-26T17:58:32","modified_gmt":"2026-01-27T01:58:32","slug":"demystifying-machine-learning-for-cx-teams","status":"publish","type":"article","link":"https:\/\/www.genesys.com\/de-de\/article\/demystifying-machine-learning-for-cx-teams","title":{"rendered":"Maschinelles Lernen\u00a0(ML) einfach erkl\u00e4rt: Ein Leitfaden f\u00fcr CX-Teams"},"author":1195,"featured_media":611976,"template":"","tax_priority":[54],"tax_contenttheme":[14884],"tax_bundle":[],"tax_contenttheme2":[16133],"tax_capability_sitewide":[16219],"tax_products_programs":[16496],"tax_buying_job":[16627],"tax_buyer_persona":[16875,16898,18592],"tax_sector":[],"tax_segment":[],"class_list":["post-612854","article","type-article","status-publish","has-post-thumbnail","hentry","tax_priority-54","tax_contenttheme-level-up-your-technology-de-de","tax_contenttheme2-improve-customer-experience-de-de","tax_capability_sitewide-ai-and-automation-de-de","tax_products_programs-genesys-ai-de-de","tax_buying_job-job-1-problem-identification-de-de","tax_buyer_persona-business-de-de","tax_buyer_persona-technical-de-de","tax_buyer_persona-technischer-bereich","tax_content_type-web-article-de-de"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/article\/612854","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/types\/article"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/users\/1195"}],"version-history":[{"count":3,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/article\/612854\/revisions"}],"predecessor-version":[{"id":612857,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/article\/612854\/revisions\/612857"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/media\/611976"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/media?parent=612854"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_priority?post=612854"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_contenttheme?post=612854"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_bundle?post=612854"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_contenttheme2?post=612854"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_capability_sitewide?post=612854"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_products_programs?post=612854"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_buying_job?post=612854"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_buyer_persona?post=612854"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_sector?post=612854"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/de-de\/wp-json\/wp\/v2\/tax_segment?post=612854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}