Chief Strategy and Operations Officer

“We envision a world where humans and AI work together by leveraging automation when it makes sense and the human touch when it matters most.”

Peter g bio pic

Dr. Peter Graf is the Chief Strategy and Operations Officer at Genesys. In his role, he is responsible for developing, communicating, sustaining and executing the Genesys strategy. He oversees strategy management, business development, business transformation and operations, information technology, sustainability, and executive and employee communications.

Prior to joining Genesys in 2017, Peter held a variety of executive leadership positions in strategy, development, and marketing throughout his more than 25 years in the global enterprise software industry, most notably as an Executive Vice President at multinational software corporation SAP. Peter earned a doctorate in artificial intelligence from Saarland University and a master’s degree in computer science and economics from Technical University of Kaiserslautern in Germany.

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