Dr. Peter Graf is the chief strategy officer at Genesys. In his role, he is responsible for developing communicating, sustaining and executing the Genesys strategy. In addition, he oversees strategic alliances, mergers and acquisitions, business operations and disruptive innovation for the company.
Peter joined Genesys in 2017 and initially served as chief product officer (CPO) where he drove the global product vision and innovation strategy. In this role, he was responsible for software product management, engineering, cloud operations and product delivery across the company’s broad solutions portfolio. Most significantly, Peter and his team delivered AI-powered, cloud-based common services, which now serve as the foundation for Genesys Core and Genesys Cloud.
Prior to joining Genesys, Peter held a variety of executive leadership positions in operations, development, sales, marketing and services throughout his more than 25 years in the global enterprise software industry. His extensive background includes deep expertise on emerging technologies such as artificial intelligence. Earlier in his career, Peter served as CPO for Sungevity, a market-leading solar electricity company. He also held multiple senior leadership roles with multinational software corporation SAP, including serving as the executive vice president and general manager of Sustainability Software.
Peter earned a doctorate in computer science from Universität des Saarlandes and a master’s degree in computer science and economics from Technische Universität Kaiserslautern in Germany.