Launch your CX career here.

Join the ranks of customer experience experts and chart your path to success. Whether you’re just getting started or a seasoned expert, this is the place to find training and take your career to new frontiers.


A learning platform offering new CX courses, skills development, and Genesys certification training for all levels and experience.

Enhance your contact center agent skills

Training for career growth

Automated workflows

CX courses & skill development


Certifications and badging


A global network of customer experience Creators, which customers can search to find CX talent with the right skills.

Contact list management

Build your Creator profile

Omnichannel contact center engagement

Showcase your Creator skills and expertise

Delivering a great customer experience

Connect with customers searching for CX talent

Live Assistance

Live Assistance