Back

العملاء

استعراض حسب:
Achmea
Achmea
نحن نقرِّب بين الجميع لتقديم تجارب عملاء متسقة
An Postشركة
An Postشركة
توجيه المكالمات بعيدًا عن مركز الاتصال لتقديم رحلات عملاء أكثر اتساقًا وفاعلية
Bpostشركة
Bpostشركة
إتاحة القدرة للموظفين المسؤولين للاستجابة سريعًا لاحتياجات العملاء المتغيرة
Cielo
Cielo
Cielo Jumpstarts a Channel Revolution with Genesys
12301
12301
Boosting the China Tourism Experience to a New Level Genesys and 12301 Dramatically Improve Service to China’s Travelers
ABN AMRO
ABN AMRO
Social Media Channel Gives Banking Giant Human Touch
Achmea
Achmea
Bringing Everyone Together for a Consistent Customer Experience
AFP Habitat
AFP Habitat
Delivers CX Excellence Through Effective Resource Optimization
Al Romansiah
Al Romansiah
Serving Up Fine Food with an Unbeatable Customer Experience
Alizz Islamic Bank
Alizz Islamic Bank
Start-up Bank Seizes Initiative in Growth Market
Allus Colombia
Allus Colombia
Building a Single Customer Experience-based Conversation Across All Channels
AlMajdouie Motors
AlMajdouie Motors
Improves Customer Satisfaction with the Genesys Customer Experience Platform
America’s Credit Union
America’s Credit Union
Improves member services and agent performance
An Post
An Post
Diverting Calls from the Call Center for a More Consistent and Efficient Customer Journey
AO.com
AO.com
Exceptional experiences at moments that matter
AstraZeneca
AstraZeneca
Finds a Remedy for IVR Growing Pains
Atento
Atento
Transforming the Market with a Customer-Centric Approach
Atom Bank
Atom Bank
Leading CX with a New Era of Digital Banking
Atos Turkey
Atos Turkey
Outbound Call Outsourcing Assures Turkish Banks’ Success
Australia Post
Australia Post
See how Genesys is helping Australia Post create personal relationships with customers
Axis Bank
Axis Bank
Axis Bank improves Customer Experience and Sales Productivity with Genesys
B&H
B&H
Genesys PureConnect Suite streamlines B&H retailer operations
Banca Mediolanum
Banca Mediolanum
Banca Mediolanum Embarks on a Journey of CX Innovation with Genesys
Banco de Chile
Banco de Chile
Offers Customers a Personalized Experience to Boost Satisfaction
Bank Hapoalim
Bank Hapoalim
Improves Workload Management and Customer Satisfaction
Banorte
Banorte
Simplifies its Contact Center to Deliver Superior Customer Service
Banzai
Banzai
Ensuring eCommerce Runs Efficiently with a Personal Touch
Barmer GEK
Barmer GEK
Barmer GEK and Genesys Lead the Way to the Call Center of the Future
BC Liberal Party
BC Liberal Party
BC Liberal Party Connects to Millions of Voters Through Genesys PureCloud
Belfius Bank
Belfius Bank
Ensures Dedicated Service to Customers
Belgacom
Belgacom
Responds to Changing Consumer Choices with the Genesys Customer Experience Platform
Blue Insurance
Blue Insurance
Cloud Solution Assures Consistent Customer Experience
BlueLink
BlueLink
Boosts Contact Center Performance and Central Oversight of Global Brands
Bosch Service Solutions
Bosch Service Solutions
Delivers One Coherent Experience Across All Channels
Bouygues Telecom
Bouygues Telecom
Leading the French telco market with innovative customer experience
Bpost
Bpost
Give Business Users the Ability to Respond Quickly to Changing Customer Needs
British Telecom
British Telecom
Prioritizes Customer Interactions to Ensure Better Service
BSN
BSN
Transformed their CX and won the Gold from the CCA of Malaysia
Bupa Australia
Bupa Australia
Bupa Australia Delivers Customer-Led Transformation with Genesys
Cablemás
Cablemás
Fuels Contact Center Performance with Training from Genesys University
Campus USA
Campus USA
All-in-one contact center suite helps Campus USA Credit Union expand
Canal+
Canal+
Increases Customer Service Flexibility and Efficiency
CAPITAL Card Service
CAPITAL Card Service
gets performance boost with all-in-one communications solution
CATSA
CATSA
Integrated Platform Allows CATSA to Interact Through Multiple Channels
Cegeka
Cegeka
Consolidating Contact Centers Improves Efficiency for Cegeka
Celadon
Celadon
Truckload Carrier Consolidates Contact Center Operations
Cleartrip
Cleartrip
Cleartrip Streamlines Customer Experience with Self-Service Options
Clínica Dávila
Clínica Dávila
Clínica Dávila Delivers Holistic Self-Service Customer Journeys
Collection House
Collection House
Genesys PureConnect helps Collection House to boost its contact center productivity in partnership with QPC
Communications Disorders Technology
Communications Disorders Technology
Powering the Phone-Based National Hearing Test
Corona Direct
Corona Direct
Consistently Selling More without Increasing Staff
Credit Bank of Moscow
Credit Bank of Moscow
Happier Customers and Higher Agent Productivity
ČSOB
ČSOB
Transformation Helps Match Customers’ Changing Lifestyles
CUA
CUA
Genesys Solutions Help Australia’s Largest Credit Union Extend Its Reach to More Customers
CX ACT Worldwide
CX ACT Worldwide
Employs the Genesys Proactive Communications Solution for a Better Training Experience
Datamétrica
Datamétrica
Transforming Service Operations for Dramatically Improved Results
Desjardins
Desjardins
Overcomes Business Challenges to Meet Evolving Customer Expectations
Diabetes Victoria
Diabetes Victoria
Diabetes Victoria boosts contact centre capacity with Genesys in partnership with QPC
Dianping.com
Dianping.com
Provides Great CX to Realize Business Diversity
DNB
DNB
Increases First Contact Resolution Through Smarter Forecasting and Scheduling
DPD Russia
DPD Russia
Fine-tunes Customer Service with Genesys to Raise Satisfaction to a Peak
Dubai Municipality
Dubai Municipality
Municipality Leverages All-in-One Customer Engagement Software Suite as Platform for Ongoing Contact Centre Innovation
DWP
DWP
Contact center transformation puts focus on citizens
Efinancial
Efinancial
Taps Genesys Speech Analytics to Boost Revenue
Eircom
Eircom
Consolidates its Contact Center for Seamless Self-service and Right-first-time Agent Routing
Election Protection
Election Protection
Relies on Cloud Contact Center Platform for Flexible Routing to Meet Variable Demand
Elkjop
Elkjop
Reaching full potential with a cloud transformation
EmblemHealth
EmblemHealth
Leading Healthcare Provider Creates a Customer-Centric Environment
Emirates
Emirates
Winning CX with Customer Service Innovation
EMS, Inc.
EMS, Inc.
EMS, Inc. Harnesses the Cloud to Meet Diverse Client Needs
Endesa
Endesa
Improves Customer Communications
Enel
Enel
Learn Why Enel Chose Genesys to Become One of Europe’s Best Performing Contact Centers
ESRI
ESRI
Ensures a Single, Seamless Conversation with Customers across All Channels
Etisalat
Etisalat
Innovative Customer Service Makes Them Egypt’s Leading Mobile Telecoms Provider
Falabella
Falabella
Provides an Innovative Multi-Channel Customer Experience
FASTWEB
FASTWEB
Broadband leader adopts innovative multi-channel strategy
First Data
First Data
Listens to the Voice of the Customer
FORUM
FORUM
All-in-one communications solution replaces disjointed infrastructure at FORUM credit union
Fraser Health
Fraser Health
Genesys All-in-one Customer Engagement Platform Helps Healthcare Services Organization Modernize Disparate Contact Center Operations
Front Line
Front Line
Enjoys Rapid Business Growth in Customer Service Outsourcing
Groupama
Groupama
Moving Closer to Clients
Grupo Omnilife
Grupo Omnilife
Boosting Sales and Conversion Rates with Outbound Engagement
Harambee
Harambee
Closing the Unemployment Gap
Healthcare Revenue Recovery Group
Healthcare Revenue Recovery Group
Maximizes Agent Performance and Revenue with Speech Analytics
HengFeng Bank
HengFeng Bank
HengFeng Bank delivers Omnichannel Customer Experience with Genesys
Home Credit China
Home Credit China
Manages the Growth and Consistency of Great Customer Experience
Home Credit Russia
Home Credit Russia
Enhanced Routing Strategies Help Cut Request Processing Time
ICBC
ICBC
Builds Cutting-edge Contact Center as Part of their Customer-Centric Strategy
ICICI Bank
ICICI Bank
India’s Largest Private Bank, ICICI Bank, Transforms its Customer Experience with Genesys
iiNet
iiNet
iiNet Listens to the True Voice of the Customer
Inchcape
Inchcape
Car Dealer Accelerates Revenue in a Slowing Market
InfoArmor
InfoArmor
Genesys Premier Edition Enables InfoArmor Agents to Treat Every Customer Like A CEO
Ingosstrakh
Ingosstrakh
Updates Contact Center with the Genesys Customer Experience Platform
Inland Revenue New Zealand
Inland Revenue New Zealand
Simplifies Customer Interactions with the Genesys CX Platform