Gold Partners

Genesys Gold Partners have the knowledge, experience, and reputation to provide the high-quality solutions and service that your business needs and demands.

Utilizing the expertise of a Gold Partner, you’ll be able to fully optimize your Genesys investments, achieve better ROI, and reduce costs while increasing customer satisfaction.

These top tier partners will provide you with proven expertise and superior project management skills as they have successfully completed rigorous audits of their services and support process and capabilities, as well as in-depth product training and certification. Plus, they have established track records of complex customer implementations to prove it.

North America

Aria
Gold Suite
US/Canada
Through December 2015

Nuance
Gold GVP
US/Canada
Through April 2014

Unify GmbH & Co. KG
Gold Suite
US/Canada
Through August 2014

Verizon
Gold Suite
US/Canada
Through July 2014

Latin America

e-Contact
Gold Suite
Chile/Peru
Through September 2014

e-Contact
Gold GVP
Chile/Peru
Through September 2014

Information Systems
Gold Suite
Brazil/Columbia
Through October 2013

EMEA

Accenture
Gold Suite
Italy
Through September 2015

brightONE (formerly Tieto)
Gold Suite
Germany/Austria
Through September 2013

DDM Consulting
Gold Suite
Benelux
Through December 2015

Dimension Data Belgium
Gold Suite
Belgium
Through October 2015

NextiraOne - Eastern
Gold Suite
Poland, Czech Republic and Solvakia
Through October 2015

Sistas
Gold GVP
Turkey
Through September 2014

Sistas
Gold Suite
Turkey
Through December 2015

TeliaSonera
Gold Suite
Nordics
Through December 2015

Team Vision
Gold Suite
Spain
Through July 2014

Unify GmbH & Co. KG
Gold Suite
Germany, Austria
and Switzerland
Through December 2015

APAC

Dimension Data
Australia
Gold Suite
Australia/New Zealand
Through December 2015

Dimension Data
Australia
Gold GVP
Australia/New Zealand
Through December 2015