Join the Genesys Customer Advocacy Program (GCAP)

Help your company thrive through advocacy and activity. As part of the GCAP community, you have a  forum to promote your successful customer experience transformation initiatives, gain insights into industry news and trends, and network with other thought leaders and peers on best practices. Share your story of customer experience innovation and participate in activities, including references, referrals, speaking engagements and more, to gain valuable rewards. Sign up today!

Earn Member Points

Accumulate valuable points for participating in a variety of activities, including:

  • Developing success stories and blogs with Genesys (written and video)
  • Participating with Genesys in public announcements
  • Speaking to analysts and press about Genesys
  • Presenting at select Genesys and industry events or webinars
  • Participating in sales advocacy through site visits, reference calls, and prospect referrals

Gain Access to Exclusive Privileges and Benefits

Receive member-exclusive privileges and earn points online for Genesys University classes, analyst inquiry time, and gift cards.

Receive VIP Treatment at Genesys Events

Enjoy VIP experiences and status at G-Force, the premier customer experience event of the year. Participate in exclusive events, networking opportunities, and activities.