WHEN:     VoiceCON Fall
            Monday, August 21 through Thursday, August 24, 2006

  WHERE:    VoiceCON Fall: Building Your IP Telephony Platform
            Moscone Center, San Francisco
            Genesys Booth: #136

  WHAT:     Nicolas de Kouchkovsky, senior vice president of marketing and
            business development at Genesys Telecommunications Laboratories,
            Inc., an Alcatel company (NYSE: ALA; Paris: CGEP.PA), has been
            selected as a panel member for the annual VoiceCON Fall
            Conference on Wednesday, August 23, at 1:00 p.m. in
            San Francisco. Mr. de Kouchkovsky is regarded by VoiceCON event
            organizers as a knowledgeable expert with a compelling vision on
            enterprise network technology. Moderated by McGee-Smith
            Analytics, the panel discussion titled "IP Contact Center Market
            Update" will give conference attendees a better understanding of
            what is driving the adoption of IP technology and who the IP
            contact center market leaders are.

            Mathew Frazer, vice president of enterprise solutions at Genesys
            will also be presenting on a panel at the VoiceCON conference on
            the topic of "Success Factors for Unified Communications." The
            panel takes place on Tuesday, August 22, at 1:00 p.m. Frazer and
            other speakers will discuss success factors for removing
            barriers that stand in the way of unified communications.

  CONTACT:  To learn more about VoiceCON, please visit www.voicecon.com or
            contact David Radoff, Genesys, 650-466-1078,
            [email protected].

SOURCE: Genesys Telecommunications Laboratories, Inc.

CONTACT: David Radoff of Genesys Telecommunications, +1-650-466-1078, or
[email protected]