Genesys Partner Network

Delivering World-Class Customer Experience (CX) Solutions Together

Partnership with Genesys

Partnership with Genesys brings you access to industry-leading customer experience technology that strengthens your portfolio and enables you to meet the needs of customers, regardless of where they are in their journey to CX excellence.

Genesys is committed to ensuring your success with a Partner Program that is designed to reward performance and quickly build skills and is focused on delivering quantifiable business value to your customers.

Hear what partners are saying about working with Genesys

Expanding Opportunities with Genesys AppFoundry

The Genesys AppFoundry provides developers, independent software vendors (ISVs), value add resellers (VARs), and even customers a path to market. This feature-rich marketplace-listing portal allows our customers to browse and search for new solutions that solve problems or add value in their Genesys environment.

In addition to providing a platform to market for new solutions, the program also gives partners the opportunity to co-market their solution at Genesys events, in webinars, and to the press. Review the AppFoundry Program Guide for details.

Strategic Alliance Partners

Select industry leaders with whom Genesys collaborates to deliver unique joint solutions to the market.

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Value Add Resellers

VARs provide presales expertise, post-sales deployment and support services, and frequently deliver value add applications on the full suite of Genesys products.

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Technology Partners

Independent software or hardware vendors (ISV/IHV), cloud solutions providers, or system integrators whose solutions are complementary to the Genesys portfolio and either integrate or interoperate with Genesys products.

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Service Partners

Supply Genesys professional services, customer care services, or consulting services directly to end users in alliance with Genesys and other Genesys partners.

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Cloud Partners

Deliver cloud-based Software-as-a-Service (SaaS) solutions to the market using Genesys technology and services

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Independent Consultants

Advise their customers on how to build solutions, and structure their business systems and processes to provide maximum business value.

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