- CX Platform
Connect with your customers with an all-in-one, omnichannel cloud contact center solution for self-service IVR, chat, email, social and more. PureCloud by Genesys is designed to exceed modern customer expectations, built on state-of-the-art technology, so you can deliver exceptional customer experiences, easily.
Feature-rich solutions for omnichannel customer engagement
Amazon Web Services (AWS) elastic infrastructure with unlimited capacity
AWS Security built-in, at no additional cost
Simple pricing, month-to-month terms
Lightning fast deployment
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Find out how the 10 cloud contact center vendors stack up! Learn why Interactive Intelligence a Genesys company is named a leader, two years in a row!
Ideal for Small and Midsize Contact Centers
Reporting and Analytics