G-SUMMIT Hawaii 2018
February 8th, 2018
NA G-Summits Together - a New Era of CX!
The World’s Most Extensive Customer Experience (CX) Roadshow, Covering Five Continents and Over 15 Cities
The Genesys G-Summit global event series bring together thought leaders and Genesys customers as we collectively share best practices and gain insights into the latest CX market trends. These regional events are designed for customers and visionaries across industries and disciplines to share perspectives and key learnings on how to manage the customer experience.
If you don’t see a G-Summit near you, check back often, as new G-Summits will be added throughout the year.
Watch the Video
12:00 - 12:30 PM
12:30 - 12:45 PM
Ted Hunting, Vice President NA Field Marketing & Ludy Morales-Dunning, Director Field Marketing, Genesys
12:45 - 2:15 PM
Together - A New Era of CX
Jim Kraeutler, Vice President, Innovation Management, Genesys and Chris Connolly, Vice President, Solution Strategy, Genesys
2:15 - 3:15 PM
Trends in Industries
Mark Stanley, Direction Solution Consulting, Genesys
3:15 - 3:30 PM
Refreshment Break and Prizes
3:30 - 4:15 PM
Panel of Customers
Back in Black, ESRI, Walgreens and Lincoln Financial
4:15 - 5:00 PM
AI Workshop - AI, chatbot
Tommy Minta, Digital Channels Solution Lead, Genesys and Shane O'Sullivan, Sr. Account Executive, Genesys
5:00 - 6:30 PM
Demo and Cocktail Reception
Vice President, North America Field Marketing, Genesys
Director North America Field Marketing,
Vice President, Innovations,
Vice President, Solution Strategy,
Digital Channels Solution Lead,
Director Solution Consulting,
Senior Account Executive,
Vice President - Human Resources, Payroll, Contact Center,
Back In Black
Director, Customer Engagement Technologies,
Director, Application Developmen,
Senior CTI Business Analyst,
Register today for the CX event of the year in Honolulu, HI. You don’t want to miss out.
Thank you so much for your interest in attending the upcoming G-Summit
Honolulu, Hawaii on February 8th, 2018.
Please keep an eye on your inbox for your confirmation and other updates in the run up to the event. Alternatively, you can view the latest information about Hawaii G-Summit 2018 on the event page.