Understanding the Latest Customer Journey Benchmarks
Join COPC Inc. as they share highlights from recently conducted consumer research focusing on the opinions, experiences and perspectives of the European consumer. COPC Inc. will also lead a candid discussion about current industry challenges and opportunities within the context of these results, providing attendees with an opportunity to share their own experiences and best practices, while also learning from others. Please join us for this engaging, research-inspired session.
- Richard North, COPC CEO of EMEA
- Janelle Matthews, SVP, Solutions and Product Marketing, Genesys