Get Certified at CX17

Join an elite group of Genesys-certified professionals around the world and take advantage of this exclusive discount on exams offered at CX17. Showcase your knowledge, stay current, and market yourself better to your company with Genesys certifications.

Did you know? According to a November 2015 study by IDC, IT teams with certified personnel are almost 20% more productive than non-certified personnel. Just saying.

In 2016, we certified 732 Genesys professionals – some returning for their second or third certifications. Will you be one of them in 2017?

CX17 Pricing*

PureCloud

€135

per exam

PureConnect

€135

per exam

PureEngage

€350

per exam

List of Available Exams

PureCloud

  • PureCloud Core Professional (PCP) exam

PureConnect

  • Interaction Center Certified Engineer (ICCE) CIC Core exam
  • Interaction Center Certified Engineer (ICCE) Bootcamp exam
  • Interaction Center Certified Specialist (ICCS) exam
  • Interaction Center Handler Developer (ICHD) exam
  • Interaction Center Handler Developer (ICHD) exam
  • Interaction Dialer Certified Engineer (IDCE) exam
  • Interaction Optimizer Certified Administrator (IOCA) exam

PureEngage

  • Genesys Cloud Administrator 8.5 exam
  • Genesys Inbound Voice 8.5 Consultant exam
  • Genesys Voice Platform 8.5 Consultant exam
  • Genesys CIM8 Troubleshooting for Support exam
  • Genesys Platform SDK 8.5 Developer exam
  • Genesys iWD Solutions 8.5 Consultant exam
  • Genesys Interaction Recording Consultant 8.5 exam
  • Genesys Workforce Management Consultant 8.5 exam
  • Genesys Composer Routing 8 Developer exam
  • Genesys Composer Voice Applications 8 Developer exam
  • Genesys SIP Server 8 Consultant exam
  • Genesys Outbound Voice 8 Consultant exam
  • Genesys eServices 8 Consultant exam
  • Genesys Info Mart 8 Consultant exam
  • Genesys Premier Edition Consultant exam

CX17 Certification Day Terms and Conditions

Please review your applicant details and exam schedule as soon as you receive them. By agreeing to this exam schedule, you acknowledge:

  • The CX17 exam day runs on Friday 9 June 9.00 to 15.00.
  • Exam vouchers are only valid during CX17 exam days.
  • Vouchers may not be transferred, extended, or exchanged during and after the CX17 event.
  • Late arrival of 20 minutes or more invalidates your schedule and allows Genesys University to offer your seat to another candidate.
  • Walk-ins will be available but not guaranteed.
  • Genesys University may cancel or change schedules in case of internet interruption, power outages and conference events substantially affecting the delivery of exams.
  • Please wait up to 15 business days to process and receive e-certificates. 
  • Certification registration web page closes on 8 June, 2017.
  • Certification registration web page to post message after registration closes, that walk-ins may be available but not guaranteed at the testing room.