CX17* is the NEWEST Customer Experience event from Genesys. It builds on the industry-leading events we’ve always delivered with more breakouts, more thought leaders, more main stage presenters that grab your attention, and as always, a few surprises. It’s our past, done better.
*Formerly known as G-Force and Interactions, now CX17!
Experience thought-provoking keynotes and lively general sessions.
Network with peers, partners, product teams and industry thought-leaders.
Learn more about designing your ultimate customer experience – what’s possible and what’s to come.
Join us for a dedicated Education Day and get Genesys certified.
Meet the winners of our Customer Innovation Awards and Demo of the Year.
Past Notable Speakers
Sugar Ray Leonard
Five-time Boxing Champion, Olympic Gold Medalist & Philanthropist
Adventurer, Entrepreneur & CEO of "The Out There Adventure Centre"
NY Times Best-Selling Author & Founder/Former CEO ePrize
Business Executive, Author & TV Personality
Former NASA astronaut & Commander of Apollo 13
American Outdoorsman, Engineer & Motivational Speaker
What Attendees Say
“The place to be if you want to discover new trends, see the latest omnichannel contact center features, learn best practices and talk to product managers and experts,” Joerg Knoop, Head of Contact Centre & Telesales Capabilities, Vodafone GmbH
“Where the convergence of great minds share experiences to enhance the customer experience,” Larry Hitchcock, Global Client Technologies Manager, CareFusion