Agenda

(Subject to change. More sessions will be added; please check regularly for updates.)

Tuesday, September 12, 2017

1:00 PM – 7:30 PM

Genesys DevCon17 Registration Desk open

1:00 PM – 7:30 PM

Innovation Challenge Sign-Ups (Planned and Rapid)

2:00 PM – 3:00 PM

General Session: Opening Keynote

3:00 PM – 6:00 PM

Breakout Sessions

  • PureEngage Track
    • Platform SDK
    • Getting Started: IoT with PureEngage
    • Building With: IoT with Third-Party Object Routing
  • PureCloud Track
    • How We Built it: Building Out Global Media Services for Real-time Voice
    • Getting Started: With PureCloud App Development
    • How We Built it: Auto Generating API Documentation and SDK’s
  • PureConnect Track
  • Partner Tech Talk

 

6:00 PM – 8:00 PM

Welcome Reception

Wednesday, September 13, 2017

7:30 AM – 8:45 AM

Breakfast

8:45 AM – 10:00 AM

General Session

  • Building a Next Generation Cloud Architecture with Microservices
  • PureConnect Keynote

10:00 AM – 10:15 PM

Break

10:15 AM – 11:45 PM

General Session

  • PureConnect Keynote (cont’d)
  • PureEngage Digital Channels

11:45 PM – 1:00 PM

Lunch

1:00 PM – 3:00 PM

Breakout Sessions

  • PureEngage Track
    • Getting Started: Genesys Widgets
    • Workspace Desktop Edition
  • PureCloud Track
    • Getting Started: Building Your First App
    • How We Built It: How Does Continuous Delivery Work in PureCloud
  • PureConnect Track
    • Developing for PureConnect Cloud
  • Partner Tech Talk

3:00 PM – 3:15 PM

Break

3:15 PM – 6:15 PM

Breakout Sessions

  • PureEngage Track
    • Workspace Desktop Edition (cont’d)
    • Building With: Build a Custom Widget
    • Integrating with Workspace Web Edition
  • PureCloud Track
    • Building With: The PureCloud Platform API
    • Building With: ClientApps with the Client SDK
    • Getting Started: Best Practices for Using OAuth and Trustee Relationships
  • PureConnect Track
    • Developing for PureConnect Cloud (cont’d)
  • Partner Tech Talk

 

Open Time

Enjoy Miami!

Thursday, September 14, 2017

7:30 AM – 8:45 AM

Breakfast

8:45 AM – 10:00 AM

General Session

  • PureConnect Innovation Roadmap
  • PureEngage Innovation Roadmap

10:00 AM – 10:15 PM

Break

10:15 AM – 11:45 PM

General Session

  • PureEngage Innovation Roadmap (cont’d)
  • PureCloud Marketplace

11:45 PM – 1:00 PM

Lunch

1:00 PM – 3:00 PM

Breakout Sessions

  • PureEngage Track
    • Conversation Manager
    • Composer and Orchestration
    • Getting Started: Social Messaging Server
    • Mobile Development with Genesys Mobile Services
  • PureCloud Track
    • Building With: Third-Party Object Routing
    • Building With: Tapping into Eventflow Streams
  • PureConnect Track
    • Developing for PureConnect Premise
  • Partner Tech Talk

 

3:00 PM – 3:15 PM

Break

3:15 PM – 6:15 PM

Breakout Sessions

  • PureEngage Track
    • Mobile Development with Genesys Mobile Services (cont’d)
    • Composer and Orchestration (cont’d)
    • SIP Endpoint SDK
  • PureCloud Track
    • Building With: Developing Advanced Integration Flows
    • How We Built It: How We Leverage Open-Source and Third-Party Services in PureCloud
    • Building With: Serverless Integrations with Lambda in PureCloud
  • PureConnect Track
    • Developing for PureConnect Premise (cont’d)
  • Partner Tech Talk

6:15 PM – 8:15 PM

Innovation Challenge Presentations Closing Reception