Customer Service Can Be Complex.
The Tools You Use Shouldn't Be.

Power Happy Customer Experiences with an Award Winning All-in-One Cloud Contact Centre Solution

Your customers want to interact with you in a variety of ways – email, web chat or a phone call. Most cloud contact centre vendors provide point solutions for multichannel requirements, or they integrate multiple siloed solutions.

PureCloud is a true all-in-one cloud contact centre solution, with all the tools you need to build a a world class contact centre for your business, employees and importantly- your customers.

Watch this on-demand webinar and see a demo of PureCloud by Genesys. See how:

  • Email, chat and phone calls can be handled by any user using a single web-based desktop application.
  • Every phone extension can be transformed into a mobile office with follow-me, softphone, conferencing and more.
  • Optimise agent performance and scheduling with built-in workforce optimisation, cross-channel scripting and call recording.

 

Remove the complexity

Watch the On Demand Webinar to see a Demonstration of PureCloud by Genesys

PureCloud Competitive Advantages

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Hear what our customers have to say…

“PureCloud provides a solid platform that will enable the contact centre to grow as business demands increase. With Genesys, I know we have a vendor who understands our needs and can deliver exactly what we require to keep the business running efficiently and effectively." 

Jacqui Fox, Operations Manager
Sureway Employment and Training

Leading Small and Midsize Businesses use PureCloud by Genesys 

SEE THE SIMPLICITY OF PURECLOUD IN ACTION