Integrate CX Silos in the Cloud
15 August 2017, 3PM KSA time; 1PM BST
The benefits of Cloud Computing are well documented. Low capital expenditure and high scalabilty provide a cost-effective platform to grow and manage your digital CX engagement. With a single platform, you have ONE overall view of all customer interactions, ONE engine to process them all and ONE reporting system to analyse data. The removal of silos in your organisation will bring a multitude of benefits, including streamlining processes and the obvious cost reductions.
OmniCloud Powered by Genesys from IST brings together IST, a leader in CX solutions in the Middle East for the past 15 years, and Genesys, a world leader in CX engagement solutions to bring you a reliable and powerful cloud platform ready for your next generation of customers.
Marketing Director, IST
Strategic Solutions Director, Genesys
Senior Genesys System Engineer, IST