Within Three Years, AI Will Dominate Call Centers. Are You Ready?

Gartner had it right when they said that nearly 90% of the customer relationship will be managed without human assistance in just three short years. The artificial intelligence movement is progressing quickly; don’t get left behind! Watch this on-demand webinar to learn everything you need to know about AI in the contact center: why you need it, where to use it and how it impacts the customer experience. This webinar will help you:

  • Understand the components of AI-powered self-service.
  • Leverage AI to make the biggest impact on user experience.
  • Get it right, learning from past industry mistakes.
  • Start quickly using the tools available today.

Watch this AppFoundry Webinar On-Demand at your convenience and learn more about SmartAction on the Genesys Enterprise Marketplace, AppFoundry.

Meet the Speakers

Tom Lewis
Tom Lewis

CEO, SmartAction

Bill Pieper
Bill Pieper

President, EPIC Connections

Get Registered Below