Don’t Call Us, We’ll Call You! The Shifting Mindset of the Next Generation of Consumers
North America & Latin American Session - Wednesday, October 11, 2017
Asia Pacific, Europe, Middle East, and Africa Session - Thursday, October 12, 2017
A look ahead to the future and all its possibilities. We’ll explain how communication markets are shifting through the influence of millennials, and help you gain insight on engaging the next generation of consumers. Automated vehicles, artificial contact center agents, blended A.I., and the exponential curve are all important topics. Come see why, and leave enlightened and excited about the future of customer communications.
Join us for a Genesys webinar hosted by two self described futurists to gain insight on:
- How consumers may engage with your brand over the next decade
- 5 characteristics of technology you need to engage
- How can your contact center anticipate and accommodate shifting communication needs
This is a global webinar presented live in North America, Latin America, Europe, and Asia. Choose a session that works for you!
Can’t make the live session? Register anyway and we’ll send you a link to the recording
Meet the Speakers
Cloud Evangelist at Genesys
Strategic Solutions Senior Manager at Genesys