1 MINUTE VIDEO:

Why is an Omnichannel Customer Experience Strategy Critical?

In this video, Brian Solis, Principal Analyst, Altimeter Group discusses:

  • Best practices in customer experience management
  • The need for an omnichannel customer experience strategy
  • The benefits that an omnichannel approach brings to a business

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Connecting Customer Journeys: An Executive Q&A Featuring Emirates Airline

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