CIO INSIGHT EXECUTIVE BRIEF

Stop Your Call Center from Being an Accessory to Crime

Stop Your Call Center from Being an Accessory to Crime

Many call center agents are still taking credit card numbers over the phone or processing financial information over an IVR solution that is not PCI compliant. According to the Payment Card Industry (PCI) Data Security standards, companies of all sizes who process, transmit, or store credit card data must comply or potentially face steep fines that range anywhere from $5,000 to $100,000 per month for PCI compliance violations.

Don’t lose your customer’s trust or expose your company to potential cyber attacks.

This paper will help you:

  • Understand the current PCI compliance security standards
  • Determine how to safeguard your business with full PCI compliance
  • See what level of encryption works for call centers

Find out how to make your call center PCI compliant so that you can focus on delivering top-notch customer service without the worry of losing customer trust or facing stiff fines.

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