Financial Services Experience:  It’s More than Bricks and Mortar

Today’s IVR provides anytime, anywhere access to financial transactions and services. As the world continues to go mobile, are you taking advantage of what is possible? Check out this new infographic from Frost & Sullivan and Genesys to help determine if your IVR is optimized for today’s mobile consumers.

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Executive Brief

Frost & Sullivan: When Customers Call, and They Will, Will Your IVR be Ready?

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