Learn about building next generation customer experiences from market leaders

SAN FRANCISCO – August 15, 2016 – Genesys (www.genesys.com), the market leader in omnichannel customer experience and contact center solutions, is hosting an annual summit for its DevFoundry developer program in Toronto, Canada, from September 7-8, 2016.

The Genesys Developer Summit is a full two-day event designed to help attendees design and build next generation customer experiences using the Genesys platform. Featuring Genesys experts, it is open to developers in Genesys partner and customer organizations across the globe that utilize Genesys SDKs and APIs. At the Developer Summit, the company will announce its first AppFoundry marketplace partner integrations approved for Genesys Cloud.

What: Workshops with technical deep dives where attendees will learn about:

  • Genesys Web Services
  • Genesys Mobile and Web Engagement
  • Genesys Designer Voice Applications
  • Genesys Cloud Security
  • Genesys Quality Management and Voice Analytics
  • Genesys Softphone Fundamentals with SIP and Web RTC

Where: MaRS Discovery District, 101 College Street, Toronto, Ontario

When: Tuesday-Wednesday, September 7-8, 2016

How: Register today on the Genesys website

Genesys continues to ramp up investment in developer enablement as well as partner integrations. The AppFoundry and DevFoundry programs enable Genesys customers to connect with the wider ecosystem of customer experience providers to create exceptional customer experiences and drive business performance.

For more information about working with the Genesys AppFoundry or DevFoundry, send a message to [email protected] or request an application through the Partner Portal.

Follow the conversation on Twitter by using #GDevSummit and following @Genesys.

About Genesys

Genesys, the world’s #1 Customer Experience Platform, empowers companies to create effortless omnichannel customer experiences, journeys, and relationships. For over 25 years, we have put the customer at the center of all we do and passionately believe that great customer engagement drives great business outcomes. Genesys is trusted by over 4,700 customers in 120 countries to orchestrate over 25 billion contact center interactions per year in the cloud and on-premises. For more information, visit www.genesys.com.

Media Contacts

Chris Nguyen
[email protected]

Lisa Hawes or Sarah Koniniec
Sterling Communications
[email protected]