Genesys Named Top Place To Work By Glassdoor for 2015
Company Honored With Employee’s Choice Award, Ranks on Top 50 Best Places To Work
DALY CITY, CA — December 10, 2014 — Genesys (www.genesys.com), a leading provider of customer experience and contact center solutions, today announced that it has been honored as one of the Top 50 Best Places to Work in 2015 by Glassdoor in its seventh annual Glassdoor Employees’ Choice Awards. Glassdoor, a jobs and careers community website, compiles the annual award by relying solely on the input of employees, who voluntarily provide feedback on their job, work environment and company through an anonymous online survey.
“Our incredible company culture and values are driven by our employees,” said Tracy Cote, Senior Vice President of Human Resources. “Receiving this honor from Glassdoor is a testament to the dedication of our 3,000-plus employees, and on behalf of Genesys, we are truly delighted to be considered one of the best places to work in the United States.”
The Employees’ Choice Awards symbolize employees’ support for employer values and overall company culture, while companies on the list tend to see high marks for career advancement opportunities and a sense of respect among colleagues.
“I am honored that our team expresses so much pride in their employee experience, because they are what makes Genesys both a successful business and such a great place to work,” said Paul Segre, President and Chief Executive Officer of Genesys. “I am particularly proud of this honor because it comes from those who know our company best – our employees, who live our values every day.”
The survey includes both quantitative and qualitative questions designed to capture a genuine and authentic inside look at what it’s like to work at particular jobs and companies. Employees rate their satisfaction with the company overall, and key workplace factors like career opportunities, compensation, benefits, work/life balance, senior management, as well as culture and values.
“I am proud to celebrate the Glassdoor Employees’ Choice Award winners in earning this tremendous achievement,” said Glassdoor co-founder and CEO Robert Hohman. “It is this type of authentic feedback that helps others find jobs and companies they love, and allows us to honor employers who stand out for their efforts in providing an enjoyable work environment and culture.”
The 50 Best Places to Work are determined using company reviews shared by U.S. based employees who elected to participate in the survey between November 13, 2013 and November 2, 2014. To be considered for the large category, a company must have at least 1,000 or more employees and have received at least 50 company reviews from U.S.-based employees during the window of eligibility.
Genesys is the market leader in multi-channel customer experience (CX) and contact center solutions in the cloud and on-premises. We help brands of all sizes make great CX great business. The Genesys Customer Experience Platform powers optimal customer journeys consistently across all touchpoints, channels and interactions to turn customers into brand advocates. Genesys is trusted by over 4,500 customers in 80 countries to orchestrate more than 100 million digital and voice interactions each day. Visit us at www.genesys.com or call us at +1.888.436.3797.
Glassdoor, founded in 2007, is the leading career community designed to help job seekers find jobs and address critical questions that come up during the search, application, interview and negotiation phases of employment. Glassdoor provides the most transparent look at company culture, work environment, salary and compensation and the interview process thanks to the millions of insights shared by employees, job candidates and employers. For employers, Glassdoor offers recruiting and employer branding solutions to help maximize talent acquisition strategies and optimize results. As of October 2014, Glassdoor welcomes more than 26 million members to its desktop and mobile platforms. Glassdoor is backed by Benchmark, Sutter Hill Ventures, Battery Ventures, DAG Ventures, Dragoneer Investment Group and Tiger Global. Glassdoor.com is a registered trademark of Glassdoor, Inc.
Group SJR for Genesys