Event

SWPP Annual Conference

Mar 27-29, 2017 : Nashville, Tennessee
Please join us at the Society for Workforce Planning Professionals Annual Conference. If you are in the workforce planning community this event is for you! You will have the opportunity to choose from 60 different sessions to learn industry trends and hot topics from the experts, how to improve workforce management skills, latest technology available to you, and make important contacts and network with peers. We will be located in the vendor showroom and would be thrilled to show you how we can make a difference in your workforce.

Event

Enterprise Connect 2017

Mar 29, 2017 : Gaylord Palms, Orlando, FL
This year’s theme for the event is “Communications & Collaboration Transforming Business” where Genesys will be speaking, exhibiting, and showcasing our customer experience and collaboration solutions.

Transform your company’s Customer Experience journey by adding value to every communication channel - including IVR, web chat, social media and more!  Learn how to design, manage and deliver personalized self-service experiences with the industry’s #1 customer experience platform.  See how PureCloud by Genesys can transform your business with video conferencing, screen sharing, dynamic team chat channels, skills-based employee profiles and document management.  Stop by booth 1906 at the event to learn more! 

Event

Help Desk Institute (HDI) 2017

May 09-12, 2017 : Washington, DC | Gaylord National Harbor Hotel
2017 is the year to make a difference and for your technical support team to be recognized as a mission-critical component of your organization. You can make it happen at the HDI 2017 Conference & Expo. The industry’s most comprehensive event prepares attendees to implement new strategies and tactics to improve customer service, resource allocation, and business productivity. See how PureCloud by Genesys makes managing customer relationships easy. Connect with customers, manage tasks, and see trends with one simple platform. Get real-time insights to help make quick decisions and keep focus on customer happiness. Learn more at Booth 409!

Event

ICMI Contact Center Expo 2017

May 22-25, 2017 : Orlando, FL | Swan and Dolphin Resort
We’re in a new era of customer experiences that’s placing demands on organizations like never before. For contact center leaders, the importance of leveraging the right technologies, delivering service in the most effective channels, and balancing people, processes, and automation is at an all time high. Join Diamond Sponsor Genesys to discover the industry's #1 customer experience platform, trusted by 10,000 companies in over 100 countries to orchestrate seamless omnichannel customer journeys and build lasting relationships.

Event

CX17 INDY

May 22-25, 2017 : Indianapolis, Indiana
Join us in Indiana as we combine the best of the G-Force and Interactions events to deliver the number one customer engagement experience of the year. Learn how the right solutions can transform your customer experiences into lasting customer relationships. Learn more about the new Genesys portfolio and its impact on your existing solutions. Registration is now open!

Event

CX17 Brussels

Jun 07-09, 2017 : Brussels, Belgium
Join us in Belgium as we combine the best of G-Force and Interactions events to bring you the premier customer engagement experience of the year. Learn more about the future of customer experience, where it’s going and how to stay ahead of the curve. Learn more about the new Genesys portfolio, our roadmap for 2017 and its impact on your existing solutions. Registration is now open!

Event

CCW 2017

Jun 26-30, 2017 : Las Vegas, NV | Mirage
CCW is where the customer care community comes together for all things customer service. Join Diamond Sponsor Genesys to discover the industry's #1 customer experience platform, trusted by 10,000 companies in over 100 countries to orchestrate seamless omnichannel customer journeys and build lasting relationships.