Events

Join the Customer Experience Community at An Event Near You

GForce 2014 - New Orleans
GForce 2014 - London
GForce 2014 - New Melbourne
 

2014

2014 SOCAP Symposium

Apr 27-30, 2014 : The Westin Charlotte, Charlotte, NC
Join Genesys at the Society of Consumer Affairs Professionals in Business (SOCAP International) Conference, a premier gathering of best-in-class customer care experts across all industries. SOCAP is a member-driven organization committed to promoting customer care and customer engagement as a competitive advantage in business. Please stop by our booth to see how to take your company’s Customer Experience to a new level of excellence.

Call Centre Week Canada

Apr 28-30, 2014 : Venue to be confirmed, Toronto, Canada
oin Genesys at the 9th Annual Call Centre Week in Toronto Canada. This is the only Call Centre event in Canada that truly brings together the industry bellwethers. You’ll hear most important case studies, from the most important companies in Canada and beyond, in a way that only Call Centre Week Canada can. And in a brand new initiative, you will also have the opportunity to hear, learn from and network with some of the biggest brands and biggest call centres anywhere in the US and the globe. Please stop by the Genesys booth and visit us for a demo of our latest solutions.

NG Customer Experience Summit

Apr 29-May 01, 2014 : TBD
The competition is on to excel in customer experience. Join senior level executives to engage in clear and focused dialogue, examining your management objectives toward investment in innovative customer experience solutions.

Contact Center Expo and Conference

May 06-09, 2014 : San Diego Convention Center
Join Genesys at the Contact Center Expo & Conference (formerly ACCE), the premier global gathering for the contact center industry. It's known worldwide as the essential forum for educational growth, networking, and sharing of proven best practices. Stop by our booth for a demo of our latest solutions.

G-Summit Wellington – Turn on Great CX!

May 07, 2014 : Amora Hotel Wellington, New Zealand
Join Genesys, the leader in multi-channel customer experience solutions, and your peers, and together explore how we can take your customer experience to the next level. Talk with Genesys experts and customer service professionals to learn how to make your customer experience better. View the Full Agenda

Gartner Customer 360 Summit

May 19-21, 2014 : Gaylord Palm Resort
Join Genesys at the Must-Attend Event For CRM Professionals. Gartner Customer 360 Summit delivers complete coverage of the new strategies and technologies that are enabling organizations to better understand and engage their customers, build loyalty and grow the business.

The Asian Banker Summit 2014

May 20-22, 2014 : Kuala Lumpur Convention Centre
Join Genesys at the region’s largest annual gathering for senior executives in the financial services industry. Featuring Innovators, Future Thinkers and Global Leaders - The Summit aims to bring together leaders and innovators who are considered pivotal in changing the financial world of today. Stop by our booth (T2) for a demo of our latest solutions.

G-Force Americas – New Orleans

May 27-29, 2014 : Sheraton New Orleans, New Orleans
Get ready for G-Force 2014 and Turn On Great CX!
 Every year, Genesys brings hundreds of customer service experts, visionaries and thought leaders together to share the latest in best practices and innovation at G-Force – the premier industry contact center and customer experience event. The customer experience you deliver has never been more strategic to your business – an experience that leads to increased sales, greater loyalty, and stronger connections with your customers. At G-Force 2014, you’ll hear from industry experts about how you can leverage to ‘Turn on Great CX’ for your company! Registration Open Now!

Call Center Week

Jun 09-13, 2014 : Caesars Palace, Las Vegas, Nevada
Join Genesys at the 15th Annual Call Center Week. Connect with call center leaders and gurus for an unforgettable week of senior-level practitioners providing real world insight on what it takes to achieve world-class call center status. Take advantage of six keynotes, 32 unique tracks, nine workshops, two master classes, two site tours and a dozen hours of networking. Stop by our booth for a demo of our latest solutions.

G-Force EMEA – London

Jun 10-12, 2014 : Hilton Metropole, London
Get ready for G-Force 2014 and Turn On Great CX!
 Every year, Genesys brings hundreds of customer service experts, visionaries and thought leaders together to share the latest in best practices and innovation at G-Force – the premier industry contact centre and customer experience event. The customer experience you deliver has never been more strategic to your business – an experience that leads to increased sales, greater loyalty, and stronger connections with your customers. At G-Force 2014, you’ll hear from industry experts about how you can leverage to ‘Turn on Great CX’ for your company! Registration Open Now!

G-Force APAC – Melbourne

Aug 19-21, 2014 : Crown Towers, Melbourne
Get ready for G-Force 2014 and Turn On Great CX!
 Every year, Genesys brings hundreds of customer service experts, visionaries and thought leaders together to share the latest in best practices and innovation at G-Force – the premier industry contact centre and customer experience event. The customer experience you deliver has never been more strategic to your business – an experience that leads to increased sales, greater loyalty, and stronger connections with your customers. At G-Force 2014, you’ll hear from industry experts about how you can leverage to ‘Turn on Great CX’ for your company! Registration coming soon!

2014 Annual SOCAP Conference

Oct 26-29, 2014 : The Broadmoor, Colorado Springs, CO
Join Genesys at the Society of Consumer Affairs Professionals in Business (SOCAP International) Conference-that brings together a thriving global profession of best-in-class customer care experts across all industries. SOCAP is a member-driven organization committed to promoting customer care and customer engagement as a competitive advantage in business. Please stop by our booth to see how to take your company’s Customer Experience to a new level of excellence.