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Genesys In The News

CMO, Australia | July 27, 2015
How voice analytics helps iiNet hear customer problems on its network

Forbes | July 21, 2015
Customer Experience: Who’s In Charge Here?

IT Brief | July 16, 2015
Genesys G-Summit global event comes to New Zealand

MBA @ UNC | July 15, 2015
Ask HR: Why Hire MBAs?

Telecom Reseller | July 13, 2015
CX Starts with the C-Suite: The Economist Finds 3 Ways for Execs to Engage


Announcements

June 23, 2015
C-Suite Must Lead Customer Engagement The Economist Intelligence Unit Study Reveals

June 08, 2015
Leading Benefits Provider Enrolls Genesys Cloud Solution to Manage Customer Experience

June 04, 2015
Genesys Moves Up On San Francisco Peninsula Area Largest Software Companies List

June 01, 2015
Genesys Announces 2015 Customer Innovation Awards Finalists

May 29, 2015
Genesys Fundraiser for Nepal Earthquakes Victims Aids Relief Efforts


Events

TASSCC Annual Conference – The Marvel of IT

Aug 02-05, 2015 : San Antonio, TX
Join your Texas peers during the TASSCC Annual Conference to discuss the unique opportunities and problems faced in delivering services to citizens. Stop by our booth 303 - or attend our Solution Showcase on Tuesday, August 4 at 1 p.m. as we share 3 Ways to Make Your Agency Citizen-Centric!

Gartner Catalyst Conference 2015

Aug 10-13, 2015 : Manchester Grand Hyatt | San Diego, CA
Join Genesys at the Gartner Catalyst Conference and explore how you can build your architecture to create your digital future and have the customer engagement infrastructure for the digital age.

Gartner Customer 360 Summit

Sep 09-11, 2015 : Hilton San Diego Bayfront| San Diego, CA
Join Genesys at the Gartner Customer 360 Summit and together we’ll give CX and IT leaders the insights, skills and technologies needed to craft a vision and strategy for superior customer experience in the digital age.


Awards & Recognition

TMCnet Awards Genesys Two Speech Technology Excellence Awards

Gartner Names Genesys a Leader in 2015 Magic Quadrant for Contact Center Infrastructure, Worldwide

Genesys Ranks in Top 10 Largest Peninsula Software Companies

Genesys Named on San Francisco Business Times’ Best Places to Work 2015: Large Companies

CRM Magazine’s 2015 Service Leaders Award: Contact Center Infrastructure

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