Genesys In The News
infoTECH Spotlight | July 17, 2014
Social Media Customer Care, Analytics Pay Big Dividends
Enterprise Apps Today | July 09, 2014
Genesys to Put IBM’s Watson to Work
Marketing | June 25, 2014
IBM Watson goes to work in the customer service department
Smart Customer Service | June 25, 2014
Red Hat Taps Genesys for Cloud-Based Customer Experience Platform
Customer Experience Report | June 23, 2014
Next Call Avoidance is a Journey
Aug 19-21, 2014 : Crown Towers, Melbourne
Get ready for G-Force 2014 and Turn On Great CX! Every year, Genesys brings hundreds of customer service experts, visionaries and thought leaders together to share the latest in best practices and innovation at G-Force – the premier industry contact centre and customer experience event. The customer experience you deliver has never been more strategic to your business – an experience that leads to increased sales, greater loyalty, and stronger connections with your customers. At G-Force 2014, you’ll hear from industry experts about how you can leverage to ‘Turn on Great CX’ for your company!
Oct 05-09, 2014 : Orlando, Florida
The World’s Most Important Gathering of CIOs and Senior IT Executives Join Genesys at the Gartner Symposium/ITxpo 2014, CIOs and senior IT executives will learn how to realize, build and optimize digital opportunities, move digital business from theory to practice, and evolve their own IT leadership to become indispensable in the new digital business world. Attend and come away with strategies and tactics essential for advancing enterprise and professional goals.
Oct 13-16, 2014 : San Francisco
Join us and find out where the industry is headed? Come to Dreamforce. Hosted by salesforce.com, named the world’s most innovative company by Forbes three years in a row, Dreamforce is four high-energy days of innovation, fun, and giving back. It’s your chance to learn from industry visionaries, product experts, and world leaders who can help you transform your business and your life. Whether you’re a company of five or a Fortune 500, you’re going to learn a lot of innovative ways to improve your business at Dreamforce. With over 1,400 sessions and thousands of live solutions from the world’s largest cloud ecosystem, Dreamforce has tailored content specific to your business size and type, for any role in your company.
Awards & Recognition
North American Cloud Customer Solutions Company of the Year