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Genesys In The News

Loyalty360 | September 30, 2015
Genesys Q&A: The Profitable Benefits of Prioritizing Customer Experience

Infotech Lead | September 28, 2015
How IT improved call center performance | September 25, 2015
Bluelink rénove la technologie de ses centres

1to1 Media | September 25, 2015
Introducing the Newest Member of the C-Suite

Call Centre Helper | September 23, 2015
Do You Know Enough About Customer Communication Needs?


September 18, 2015
Research Underscores Digital Transformation Imperative for Contact Centers

September 16, 2015
Bosch Selects Genesys Customer Experience Platform to Unite Global Contact Center Operations

September 10, 2015
Genesys Named a Worldwide Leader in IDC MarketScape on Contact Center Infrastructure and Software

August 27, 2015
Emerson Ecologics Selects Genesys Solutions to Deliver Holistic Customer Experience

August 18, 2015
Boxing Legend Sugar Ray Leonard to Headline G-Force 2015


Gartner Symposium ITxpo

Oct 04-08, 2015 : Walt Disney World Dolphin, Walt Disney World Swan| Orlando, FL
Join Genesys at the Gartner Symposium ITxpo and together we’ll help you rise to the challenge. A digital wave is sweeping through and it’s time to modernize the digital customer service with a Digital Engagement Center covering the core capabilities needed to deliver a consistently seamless customer experience.

Colorado Digital Government Summit

Oct 15, 2015 : Denver, CO
Join peers from state and local agencies at the Colorado Digital Government Summit, hosted by Government Technology. The action packed agenda will share the latest in digital government solutions, discuss current policy issues and provide networking opportunities. Enjoy refreshments during session breaks, while you talk with our Genesys team members on how we help agencies provide a citizen-centric experience.

11th Annual Customer Contact 2015, West: A Frost & Sullivan Executive MindXchange

Oct 18-21, 2015 : San Diego, CA
Are you looking to collaborate with the brightest customer experience minds in the industry? Join Genesys at the Frost & Sullivan 11th Executive MindXchange for strategic conversations, insights, ideas and best practices in driving customer strategy! Attend our Genesys interactive session, “VOC is happening in all channels! How are you going to hear it, understand and respond?”

Awards & Recognition

Genesys Named a Worldwide Leader in IDC MarketScape on Contact Center Infrastructure and Software

TMCnet Awards Genesys Two Speech Technology Excellence Awards

Gartner Names Genesys a Leader in 2015 Magic Quadrant for Contact Center Infrastructure, Worldwide

Genesys Ranks in Top 10 Largest Peninsula Software Companies

Genesys Named on San Francisco Business Times’ Best Places to Work 2015: Large Companies

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