Genesys In The News
Call Centre Helper | January 21, 2015
Case Study: Sky Improves Customer Experience
Call Centre Helper | January 14, 2015
Clouds to Swell by 2020
Internet Retailer | January 14, 2015
Your contact center is about to get disrupted
Cloud Call Center | January 06, 2015
Are You Ready for the Wearable Contact Center?
The Global Marketing Alliance | December 19, 2014
Never miss a tweet! Using social analytics for Twitter
January 07, 2015
Genesys Appoints Kevin Krempulec as Canada Sales Leader
December 17, 2014
Marlette Funding Chooses Genesys to Supply Seamless Customer Experience
December 10, 2014
Genesys Named Top Place To Work By Glassdoor for 2015
Jan 26-30, 2015 : Omni Hotel Orlando, ChampionsGate, Florida
Join Genesys at the 10th annual Future Contact Center Summit, where you will leave with a synergistic and defined approach to dealing with today while evolving for what’s next. Come by our booth and we’ll show you that no matter the size of your contact center or your business, you can deliver a great customer experience across all channels for any particular touchpoint (website, mobile app, voice, etc.), on premise, cloud or both.
Feb 03-05, 2015 : Aria Resort & Casino, Las Vegas, NV
Join Genesys at the 18th annual DBA International Conference - Passport to the Future at the Aria Resort & Casino in Las Vegas February 3-5, 2015. Stop by our booth #426, and see how we offer a suite of industry-leading solutions that utilize multiple channels including outbound IVR, predictive/preview dialing, SMS messaging, email, and mobile web to help you reach your customers through compliant contact strategies.
Mar 16-19, 2015 : Gaylord Palms, Orlando, FL
Everything at the event is focused on one overriding goal: To help you make the best decisions possible about migrating, designing and implementing the right communications and collaboration products, services, software and architecture for your enterprise. Attend and see how Genesys can help you deliver consistent customer experiences across all channels for any particular touchpoint (website, mobile app, voice, etc.), on premises, cloud or both.