Genesys In The News
1to1 Media | July 02, 2015
The Evidence Is In! Prioritizing CX Leads to Profitability
Computerworld Hong Kong | June 30, 2015
80% of Greater China businesses to boost investment in customer experiences
Marketing Magazine, Australia | June 30, 2015
CEO involvement in customer experience increases profitability - study
The Wise Marketer | June 30, 2015
C-Suite must lead Customer Engagement Strategy
Customer Experience Report | June 29, 2015
Genesys Study: CEO Involvement Critical In Shaping Customer Experience
Aug 10-13, 2015 : Manchester Grand Hyatt | San Diego, CA
Join Genesys at the Gartner Catalyst Conference and explore how you can build your architecture to create your digital future and have the customer engagement infrastructure for the digital age.
Sep 09-11, 2015 : Hilton San Diego Bayfront| San Diego, CA
Join Genesys at the Gartner Customer 360 Summit and together we’ll give CX and IT leaders the insights, skills and technologies needed to craft a vision and strategy for superior customer experience in the digital age.
Sep 28-30, 2015 : Seattle, WA
Are you obsessed with customer experience? Join a diverse group of passionate senior executives as they share best practices for customer service excellence – focusing on multi-channel customer care. The Customer Response Summit offers informative sessions with 30+ speakers from the best brands in the industry, a site tour of Microsoft, specialized networking opportunities and unique extracurricular activities. Join Genesys in the IdeaLab as we demonstrate how to provide a seamless multi-channel experience.