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Genesys In The News

TelcoReview NZ | May 22, 2015
Genesys named a Magic Quadrant leader for seventh consecutive year

IT Pro | May 21, 2015
Intégration de Genesys à Skype For Business

Contact Centre News | May 21, 2015
Gartner Names Genesys a Leader in 2015 Magic Quadrant for Contact Center Infrastructure, Worldwide

Contact Centres | May 20, 2015
Cloud adoption now a strategic business decision, about more than just technology

Customer Experience Report | May 18, 2015
The Greatest Generation’s CRM Lessons


May 20, 2015
Gartner Names Genesys a Leader in 2015 Magic Quadrant for Contact Center Infrastructure, Worldwide

May 14, 2015
Genesys Announces G-Force 2015

May 06, 2015
Genesys Recognized for Community Philanthropy

May 04, 2015
Genesys Extends Reach of Market-Leading Next Generation Customer Experience Platform Through Integration With Skype For Business

April 22, 2015
Atom and Genesys to Partner in New Era of Digital Banking


CX Leaders Council 2015 – Singapore

May 28, 2015 : St Regis Hotel, Singapore
Genesys, in collaboration with The Economist Intelligent Unit, Introduces the CX Leaders Council 2015, Singapore. An exclusive invitation only event that brings together thought leaders and key influencers from all over Asia Pacific to discuss the success of CX initiatives and strategies. The event welcomes a number of high calibre speakers that will guide the audience through future-proof thinking and innovative examples of successful CX. During the event, Genesys and the Economist Intelligence Unit will unveil the latest trends in Customer Experience, along with discussion and debate on how businesses can step into the next-generation of CX.
For more information visit or contact

Call Center Week

Jun 15-19, 2015 : The Mirage, Las Vegas, Nevada
Don’t miss the opportunity to join Genesys at the 16th annual Call Center Week, sponsored by IQPC. Connect with call center leaders and gurus for a week of unforgettable knowledge-sharing and networking. Stop by the Genesys booth #504 to gain a more comprehensive understanding of the Customer Experience Platform and how we can deliver consistency across all channels (web, mobile, voice, etc) on premises, cloud or both.

G-Force 2015

Oct 26-28, 2015 : Fontainebleau Miami Beach, Miami, FL
Every year, Genesys brings hundreds of customer service experts, visionaries and thought leaders together to share the latest in best practices and innovation at G-Force, the industry’s premier customer experience event. The event is a virtual ‘who’s who’ of industry authorities that you don’t want to miss!

Attend G-Force Global 2015, and you’ll learn how you can design customer journeys that meet the needs of today’s digitally driven consumer to differentiate your company.

Awards & Recognition

Gartner Names Genesys a Leader in 2015 Magic Quadrant for Contact Center Infrastructure, Worldwide

Genesys Ranks in Top 10 Largest Peninsula Software Companies

Genesys Named on San Francisco Business Times’ Best Places to Work 2015: Large Companies

CRM Magazine’s 2015 Service Leaders Award: Contact Center Infrastructure

Genesys Named on Glassdoor Employees’ Choice Award - Best Places to Work 2015

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