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Genesys In The News

1to1 Media | July 02, 2015
The Evidence Is In! Prioritizing CX Leads to Profitability

Computerworld Hong Kong | June 30, 2015
80% of Greater China businesses to boost investment in customer experiences

Marketing Magazine, Australia | June 30, 2015
CEO involvement in customer experience increases profitability - study

The Wise Marketer | June 30, 2015
C-Suite must lead Customer Engagement Strategy

Customer Experience Report | June 29, 2015
Genesys Study: CEO Involvement Critical In Shaping Customer Experience


Announcements

June 23, 2015
C-Suite Must Lead Customer Engagement The Economist Intelligence Unit Study Reveals

June 08, 2015
Leading Benefits Provider Enrolls Genesys Cloud Solution to Manage Customer Experience

June 04, 2015
Genesys Moves Up On San Francisco Peninsula Area Largest Software Companies List

June 01, 2015
Genesys Announces 2015 Customer Innovation Awards Finalists

May 29, 2015
Genesys Fundraiser for Nepal Earthquakes Victims Aids Relief Efforts


Events

Gartner Catalyst Conference 2015

Aug 10-13, 2015 : Manchester Grand Hyatt | San Diego, CA
Join Genesys at the Gartner Catalyst Conference and explore how you can build your architecture to create your digital future and have the customer engagement infrastructure for the digital age.

Gartner Customer 360 Summit

Sep 09-11, 2015 : Hilton San Diego Bayfront| San Diego, CA
Join Genesys at the Gartner Customer 360 Summit and together we’ll give CX and IT leaders the insights, skills and technologies needed to craft a vision and strategy for superior customer experience in the digital age.

Customer Response Summit - Seattle

Sep 28-30, 2015 : Seattle, WA
Are you obsessed with customer experience? Join a diverse group of passionate senior executives as they share best practices for customer service excellence – focusing on multi-channel customer care. The Customer Response Summit offers informative sessions with 30+ speakers from the best brands in the industry, a site tour of Microsoft, specialized networking opportunities and unique extracurricular activities. Join Genesys in the IdeaLab as we demonstrate how to provide a seamless multi-channel experience.


Awards & Recognition

TMCnet Awards Genesys Two Speech Technology Excellence Awards

Gartner Names Genesys a Leader in 2015 Magic Quadrant for Contact Center Infrastructure, Worldwide

Genesys Ranks in Top 10 Largest Peninsula Software Companies

Genesys Named on San Francisco Business Times’ Best Places to Work 2015: Large Companies

CRM Magazine’s 2015 Service Leaders Award: Contact Center Infrastructure

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