Sydney, April 13, 2006 -- Genesys Conferencing, a global multimedia conferencing leader, today announced that it has received the 2006 Frost & Sullivan Australia Best Practice Award for Conferencing & Collaboration Service Provider of the Year. The award was given in recognition of the company’s innovative business model and pricing strategy.
Darryl Nelson, industry analyst at global growth consulting company Frost & Sullivan, said, “The strong growth by Genesys Conferencing last year underlines the market’s shift toward converged collaboration services. By offering a simple, single rate for multimedia conferencing, the company has been able to tap into the pent-up demand in Australia for collaboration services that are both full featured and cost-effective. Genesys has had an incredible year—growing its business by introducing innovative pricing structures and by refocusing its global marketing strategy and positioning itself as a multimedia conferencing provider.”
Genesys Conferencing EVP Olivier Fourcade, managing director of the Asia-Pacific region, said, “It is gratifying that a highly regarded organization like Frost & Sullivan recognizes our product and market development achievements. We are particularly pleased that our successful marketing of conferencing and collaboration services in Australia has been noted. This is not our largest market, but it is one of our fastest growing markets, and is thus very critical to our expanding global footprint.”
Integrated, feature-rich conferencing and collaboration tools are quickly becoming critical to effective and efficient communication and decision-making among large enterprises. Furthermore, the trend toward the integration of various collaborative technologies into one solution has accelerated. Moving forward, users will increasingly and easily switch back and forth between multimedia conferencing—either Web, video and/or voice—and instant messaging, for example.
“It is clear that in today’s unified conferencing and collaboration environment, the leaders of this industry will be those providers which embrace the concept of integrated collaboration, develop the technology solutions users require and deliver superior customer service and end-user support,” Fourcade concluded.
This award is part of Frost & Sullivan Australia’s annual Best Practices awards. The awards seek to recognize outstanding performance and industry achievements by leaders in the Australian Information and Communications Technology (ICT) and healthcare industries.
A panel of independent judges comprised of influential personalities and leaders in the Australian ICT industry evaluated participants. The decision to honor Genesys Conferencing as the Conferencing & Collaboration Service Provider of the Year was based on actual market performance indicators such as revenue growth, market share, growth in market share, leadership in product innovation, breadth of products and solutions, major customer acquisitions and business and marketing strategy.
About Frost & Sullivan
Frost & Sullivan, a global growth consulting company, has been partnering with clients to support the development of innovative strategies for more than 40 years. The company's industry expertise integrates growth consulting, growth partnership services, and corporate management training to identify and develop opportunities. Frost & Sullivan serves an extensive clientele that includes Global 1000 companies, emerging companies, and the investment community by providing comprehensive industry coverage that reflects a unique global perspective and combines ongoing analysis of markets, technologies, econometrics, and demographics. For more information, visit www.frost.com.
For more information on the awards, please visit www.frost-awards.com.au.
About Genesys Meeting Center
Genesys Meeting Center is the world's first full integrated communication and collaboration service, combining audio, video and Web conferencing into a single interface. Simple point-and-click commands allow moderators to deliver high-impact PowerPoint presentations, virtually share any document or application in real time, take participants on guided Web tours, conduct real-time surveys and polls for immediate feedback, and record any meeting for playback later.
Genesys Meeting Center is currently available in Japanese, English, Swedish, Dutch, German, Spanish, French and Italian.
About Genesys Conferencing
Genesys Conferencing is a leading provider of integrated Web, audio and video conferencing services to thousands of organizations worldwide, including more than 200 of the Fortune Global 500. The company's services are designed to meet the full range of communication needs within the large enterprise, from collaborative team meetings to high-profile online events. The company's flagship product, Genesys Meeting Center, provides a single-platform multimedia conferencing solution that is easy to use and available on demand. With offices in more than 20 countries across North America, Europe and Asia Pacific, the company offers an unmatched global presence and strong local support. Genesys Conferencing is publicly traded on Euronext in France (ISIN FR0004270270) and on the NASDAQ in the U.S. (GNSY). Additional information is available at www.genesys.com.
Contacts at Genesys
Sean Kwek, Asia-Pacific
Phone: +65 6233 9532
Sean.kwek@genesys.com
Tricia Heinrich, North America
Phone: 415-608-6652
Tricia.heinrich@genesys.com
Contact at Frost & Sullivan
Sharmin Jassal, Australia
+ 61.2.8247.8900
Sharmin.jassal@frost.com